Ratings based on 20 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Colorado Springs
Posted 20 Apr 2024
Check-in at midnight was flawless. And check-out the same. Room was comfortable and quiet. Everything was very nice.
by A verified traveler
Posted 9 Jan 2023
Good location for airport transfer. Called hotel to notify late 1 AM check-in. Staff was helpful with late night check in. Hotel could work on reducing noise.
by A verified traveler
Posted 16 Jul 2022
by A verified traveler
Posted 13 Apr 2022
It is good value for money but requires higher standards of cleanliness particularly at the reception. Also only one reception understands English.
Comment from Hotel Management
20 May 2022 by Reservation Department Manager, Hotel Management
Good day,
Dear Mounif,
Thank you for your review, we are sorry to hear about the inconvienience you have experienced during your accommodation. We will make sure that your next stay will be more enjoyable.
by A verified traveler from turriff
Posted 27 Mar 2022
Very helpful staff.
Comment from Hotel Management
9 Apr 2022 by Reservation department of '"Royal Park" Hotel, Hotel Management
Good day,
Dear Craig,
Thank you for you kind review!
by A verified traveler
Posted 19 Oct 2021
by A verified traveler
Posted 16 Sep 2021
Best service!!! Nice and clean, thank u for barmen
Comment from Hotel Management
12 Oct 2021 by Reservation department of '"Royal Park" Hotel, Hotel Management
Good day!
Dear Daniiar, thanks for your kind review. Hope to see you in our hotel again.
by A verified traveler
Posted 28 Jan 2020
by A verified traveler from Sydney
Posted 21 Oct 2019
Love the service provided by Zhamalay. She's an intelligent young lady, very helpful in organizing a day trip for us. Also gave good suggestions on the dinner we had from the kitchen. Kitchen serve good food. Only downside is the location of the hotel, far from city centre but convenient for those travel by train to other countries as it's close to railway station
Comment from Hotel Management
24 Oct 2019 by Nadira Aznabakiyeva, Hotel Management
Dear May,
Thank you very much for taking your time to give us comments regarding your recent stay at Royal Park Hotel. We are very glad to hear that you loved our services and staff. We will definitely share your comments with our staff. Your reviews helps us to ipmrove the standard of facilities and services offered to all our guest.
We wish you all the best and look forward to see you again at our hotel.
Kind regards,
Guest relation manager
by A verified traveler from Austin
Posted 19 Oct 2019 on Orbitz
Nice rooms, good service convenient to airport and great price
Comment from Hotel Management
24 Oct 2019 by Nadira Aznabakiyeva, Hotel Management
Dear Guest,
Thank you for your review.
We are glad to hear that you enjoyed your stay at Royal Park Hotel.
We look forward to welcome you again at our hotel.
Kind regards,
Guest relation manager
