Ratings based on 23 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2023
Over all a good place but had a problem with bugs when I was there.
Comment from Hotel Management
16 Jul 2023 by Sam, Hotel Management
Hi, Michael. Thank you for your feedback. You're right, we have a bug problem in the city. The municipality is trying to fight them. We're trying to do the same.
by A verified traveler
Posted 9 Aug 2021
Quiet apartment in a central location a short stroll from the water features of the pedestrianised Zhybek-Zholy Street. A selection of restaurants, shopping malls and supermarkets within easy walking distance. Excellent value.
Comment from Hotel Management
10 Aug 2021 by Sam, Hotel Management
Thank you so much for youe review. I hope to see you in our apartments again!
by A verified traveler from Bristol UK
Posted 18 Sep 2019
Large spacious room. Brown Soviet style. Good shower and a hair dryer. Good kitchen and dining space. Comfortable armchairs. Central location.
Lots of stairs.
Comment from Hotel Management
2 Oct 2019 by Sam, Hotel Management
Dear a guest. A lot of thanks for your spended time for writing positive review. We hope to see you again
by A verified traveler
Posted 3 Jul 2019 on Hotels
Comment from Hotel Management
5 Jul 2019 by Sam, Hotel Management
Hi Roma! Thank you for spending time for write review.
We hope to see you again!
by A verified traveler
Recommend
Posted 11 Sep 2018 on HotelsFriendly helpful staff, good location, nice place with slightly hard fold out beds but generally all good.
Comment from Hotel Management
11 Sep 2018 by Sam, Hotel Management
Hi Asley. A lot of thanks for you spended time for write positive feedback.
We would be happy to see you again.
Recommended
for Everyoneby A verified traveler from UK
Good location but bit depressing soviet apartment
Posted 25 Feb 2018Good location next to shops and restaurants. Apartment is typically old school soviet apartment. Wifi was hit and miss and TV did not work. Price is good for location and compared to hotel prices.
Comment from Hotel Management
3 Mar 2018 by Sam, Hotel Management
Hi Andrew Coward. A lot of thanks for your review. You are right. This apartment is old school in soviet period.
But it's you (personally) made choice this apartment for funny money. Isn't it?
We are sorry for your depress. If you asked us about other apartment, we'd offer one with pleasure.
Recommended
for Everyoneby A verified traveler from New Zealand
Well equipped central apartment.
Posted 18 Oct 2017
Pros: Location and facilities.
Location: Zoo, parks, museums, landmarks, markets and sights such as mosques etc. all within walking distance.
Then management is great, as is the location. Many of Almatys sights are within walking distance from here.
Comment from Hotel Management
8 Nov 2017 by Sam, Hotel Management
Hi Lars. A lot of thanks for your spended time for wrote feedback.
We'll gald to see you again in future.
by A verified traveler from Denver, Colorado
Just like home
Posted 12 Sep 2017 on Orbitz
Pros: Everything.
Cons: For me personally, nothing.
Location: Central location, easy to get anywhere. A very nice supermarket located a couple of blocks away; I enjoyed a few tasty meals at the Del Papa nearby.
I am a single traveler, so the apartment was plenty spacious, super comfortable and super convenient for me. Central location helped me to get to any point fast and pain free. The apartment is very clean, freshly remodeled and simply lovely. The American travelers should be forewarned: nothing comes in industrial size like it is in the US. I enjoyed my stay very much and would like to come back soon.
Comment from Hotel Management
17 Sep 2017 by Sam, Hotel Management
A lot of thanks fo your spent time for writing review. We hope you can come back to us in future.
by Kristiina
Cosy and secure place to stay in city centre
Posted 13 Aug 2017 on HotelsAircon and wifi were good, location ok, it felt safe, cafes and restaurants in short walking distance.
There was a noisy building site right below the windows, which wasn't good, but it'll propably be finished soon. Comms was a bit of a challenge: not easy to get in touch by phone and English wasn't great (as you can pretty much expect everywhere in Kazakhstan). The floor was a bit dusty/dirty.
Pretty ok value for money. I would go again.
Comment from Hotel Management
20 Aug 2017
Hi Kristina. A lot of thanks for you spending time for write feedback, and separate thanks for your good words about us and our service.
We hope to see you again in future.
Regards, administration of Apart Hotel Lessor.
by Douglas from Almaty
Excellent Apartment + Staff!
Posted 13 Jun 2017 on HotelsGreat support and central location!
Comment from Hotel Management
16 Jun 2017
Thanks Douglas for you feedback. We hope you'll come back to us in future!
