Ratings based on 31 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 29 Aug 2023
safe and good
by A verified traveler from Bellevue
Posted 24 Apr 2023
Excellent property and service
by A verified traveler
Posted 1 Nov 2022 on Hotels
by A verified traveler
Posted 30 Oct 2021
Good Hotel located in the heart of the city.
by A verified traveler
Posted 19 Oct 2019 on Hotels
Comment from Hotel Management
26 Oct 2019 by Meruyert, Hotel Management
Thank you for your review)
Recommended
for Everyoneby A verified traveler
Posted 26 Jul 2018 on Orbitz
The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast !
by A verified traveler
Going to have to pay double
Posted 14 May 2018 on HotelsWe prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works.
by Genaro II
Very old hotel, nice location but expensive pickup
Posted 25 Nov 2017 on HotelsThe hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking.
Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean.
This is not value for money.
by Joseph
Nice hotel and locale
Posted 14 Aug 2017 on HotelsGreat location but a/c unit did not work which was replaced by another old-style unit that struggled to function.
