Ratings based on 429 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
The staff was friendly and the room was clean and comfortable (although the bed was a bit hard for my liking…I know that’s completely subjective!).
The elevator was out for the duration of my stay. I was on the second floor so that wasn’t the end of the world but having someone to help guests with bags would have been a nice touch.
The parking lot was full of potholes, BIG potholes. There was nothing attractive about the exterior of the building.
I didn’t take advantage of the complimentary breakfast but it smelled good!
Comment from Hotel Management
28 Apr 2024 by Tammy, Hotel Management
Dear Charles,We appreciate your candid feedback. We apologize for the inconvenience of the elevator being down. We hope to have it up and running this week. But nonetheless, we thank you for your valuable business and hope you give us another chance to make your stay a great one.Tammy GrayGeneral Manager
by A verified traveler
Posted 20 Apr 2024
Room was clean. Shower was nice.
Comment from Hotel Management
20 Apr 2024 by Tammy, Hotel Management
Dear Anthony,Thank you for your stay sir. We appreciated your choosing us and we hope you will come back and join usagain when in the area.
by A verified traveler
Posted 9 Apr 2024
Broken electrical outlet; leak in faucet in tub; broken phone; broken elevator; pool closed; faulty key cards
Great breakfasts; very helpful desk staff; comfortable bed
Comment from Hotel Management
11 Apr 2024 by Tammy, Hotel Management
Dear Wayne,We definitely appreciate your feedback and hope you will give us a chance to correct the issues you encountered. We hope you will come back and visit us.Kind Regards,
by A verified traveler
Posted 4 Apr 2024
Nice experience. Good hot breakfast.
Comment from Hotel Management
11 Apr 2024 by Tammy, Hotel Management
Dear Bharath,Thank you for your valuable stay and business. We appreciate your stay. We hope to see you again in thenear future.Kind Regards
by A verified traveler
Posted 2 Apr 2024
We were a bit late to get breakfast but the woman cleaning up went out of her way to go into kitchen and bring us out some muffins and a yogurt
Comment from Hotel Management
2 Apr 2024 by Tammy, Hotel Management
Dear Margaret, We thank you for your valuable business and hope we get you to come back and visit us again.
by A verified traveler
Posted 31 Mar 2024
The towels had hair on them, the bathroom had hair in the corner and the bed had hair all over the blankets. The room also had no hot water. I did tell staff about the water when checking out and they did refund some of the charges
Comment from Hotel Management
4 Apr 2024 by Tammy, Hotel Management
Dear Daniel,I apologize for the issues you encountered during your stay, I have passed this on to the housekeepers for them to make sure they do not miss such items in the future. We want to ensure a great stay for all of our valuable guests. We appreciate your business and hope that you come back .Kind Regards
by A verified traveler
Posted 30 Mar 2024
I specifically booked this hotel for the pool and hot tub. Upon checking in, found out that neither were functional which completely ruined the whole stay. Will not be back and will spread the word.
Comment from Hotel Management
4 Apr 2024 by Tammy, Hotel Management
Dear Ken,We apologize for any inconvenience during your stay. The pool was closed for cleaning and was operational. The hot tub was just completed and working to make sure the temps are correct. We do hope you will give us another chance to make your stay right.kind Regards
by A verified traveler
Posted 21 Mar 2024
thanks for stay
Comment from Hotel Management
21 Mar 2024 by Tammy, Hotel Management
Dear Peyton,We thank you for your valuable business and hope to see you again soon,Kind Regards
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
4 Mar 2024 by tammy, Hotel Management
Greetings Charles, We appreciate your valuable business and hope you visit again soon!Kind Regards,
by A verified traveler
Posted 22 Feb 2024
Hotel was reasonably priced, bed was comfortable, the breakfast was very good, and the pool was finally reopened.
Comment from Hotel Management
23 Feb 2024 by Tammy, Hotel Management
Dear Charles,Thank you so much for your stay. We appreciate your valuable business. Please join us again,Kind Regards,
