Ratings based on 164 Verified Reviews

3.6 out of 5
89% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Feb 2020
The hotel equipment is old and expensive, infect it is a little inconsistent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2020 on Hotels
2 out of 5
by A verified traveler

Small room and fair service

Posted 3 Jan 2020 on Hotels
Too small a room for four people. Checked out minutes after 11:00am and was told to be charged TWD 200 for lateness by 30 minutes.
3 out of 5
by A verified traveler

Posted 17 Dec 2019
Location is close to the Alishan train station. Sound-proofing of room wasn't good, and staff was chatting loudly at the reception. Breakfast was okay.
3 out of 5
by A verified traveler

Posted 11 Dec 2019
Good convenient location, very close to Alishan scenic train station to catch the sunrise train. Very close to local shops and restos. Decent breakfast (coupon for local resto). Cons: old, bathroom rusty ceiling, poor noise isolation (can hear noisy guests, however hotel staff firm enough to discipline disruptive behavior). Inadequate room heating in winter. No bar soap. Overall, adequate for one night stay to get you ready to catch sunrise train.
4 out of 5
by A verified traveler

Good basic place to stay

Posted 17 Nov 2019 on Hotels
Like others have said, it is quite basic, but after reading the reviews here I was prepared for much worse. It really wasn't bad at all! The bed was comfy, the room was small but who cares? You're in Alishan to be outside! Sound did travel a lot in the hotel so its easy to hear others...but it wasn't too bad and most people go to bed early anyways...
2 out of 5
by A verified traveler

Not a good place to stay.

Posted 11 Nov 2019 on Hotels
Staff disappeared after 10:30 at night and no water for shower on the morning around 6am.
4 out of 5
by A verified traveler

Posted 21 Oct 2019 on Hotels
Friendly staff, good location as base for Alishan. Beds were a little uncomfortable but overall good stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2019
2 out of 5
by A verified traveler

Can give this a miss.

Posted 15 Aug 2019 on Hotels
Other than the location, there is nothing great about this place. The wifi is bad. There was problem confirming the room reservation. The walls are thin and the ground floor is very noisy because of the activities at the reception and the lobby. The staff are not overly friendly though slightly helpful enough.
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