Ratings based on 111 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by Applause In The Mountain, Hotel Management
您好關於住宿顧客給的建議我們都會接受但您未實際入住請不要發表不實評論關於您評論的不喜歡整潔度，您於PM2:00欲辦理入住這個時間非辦理入住時段，部分區域尚為待整理。不喜歡員工素質，您僅跟前台人員接觸，且也是透過翻譯軟體請您稍等會講英文的同事到來如何不喜歡員工素質。住宿環境和硬體，您未入住並無體驗到
by A verified traveler
Posted 5 Apr 2024
The staff was not very helpful- not very handicapped accessible- did not allow early check in - the views were beautiful!!!
Comment from Hotel Management
10 May 2024 by Applause In The Mountain, Hotel Management
很抱歉地理位置無法更改也無法做調整關於您的需求訂房平台上有標示民宿並無電梯，並也有提示若您有特殊的無障礙設施需求，請找出預訂後收到的預訂確認，並使用該信上的資訊聯絡旅宿。入住當天若房務人員房間已整理好都會讓顧客提早入住。若行動不便也有行李車可以送顧客到離房間最近的位置，只是早晚餐的時候可能還是要請自家人員自行協助。
by A verified traveler
Posted 3 Apr 2024
Place was clean and well maintained. Location is inaccessible unless you drive.
Breakfast provided was local cuisine with decent options
Comment from Hotel Management
10 May 2024 by Applause In The Mountain, Hotel Management
您好感謝您對於房務人員及民宿整潔度的肯定，關於地理位置，若無開車，可以搭乘公車7322及7329號抵達福山站我們可以從福山站接送到民宿謝謝
by A verified traveler from Burlington
Posted 2 Mar 2024
Spacious rooms with breathtaking views. We got upgraded from a twin beds room to a twin kings room. The facility is clean and quiet but only thing is the building are built by wood so therefore very little sound proof! You can hear people talk outside and floor above you moving furniture or walking.. property is surrounded by mountains/ tea plantations so it’s not close to anything. Breakfast was decent and the only choice for dinner was hotpot. You pay extra for it. It was good but if you’re not a fan of it. There’s no other choice. Beside some loud talking guests, I did enjoyed my stay at this property.
Comment from Hotel Management
6 May 2024 by K, Hotel Management
感謝您的評論但我們必須說明，並不是每一天入住房客都有辦法獲得升級服務。謝謝
by A verified traveler
Posted 5 Feb 2024
The rooms are a super pleasant surprise! Very modern, new, clean, yet retains a lot of the local charm. Plus, jaw dropping view and absolute tranquility. Amazing experience. We can’t wait to come back
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler
Posted 25 Dec 2023 on Hotels
The room is big but has some dust and few dead buds on the vanity table and shelf. The toilet paper roll holder is broken and the paper roll is up on the towel rack. Lots of stair and it’s hard to carry with some luggage since you have to go through up and down stairs. The sign is not clear to find the main entrance. No early breakfast prepared but this is a place to go to Alishan to watch sun rise. Not worth the price of the room.
by A verified traveler
Posted 22 Dec 2023
by A verified traveler
Posted 16 Dec 2023 on Hotels
Great location to climb a small hill to see sunrise although it’s cloudy on the day we visited. Great food and room was clean. Great service of moving our luggages.
by A verified traveler
Posted 9 Nov 2023
Nice place facing the tea farm, like their hot pot too. Staff can be more friendly & helpful.
