Ratings based on 531 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 2 Jun 2024
This was an incredible hotel with superb staff support. They went above and beyond.
Comment from Hotel Management
3 Jun 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, Thank you very much for your review and kind words about how much you enjoyed your stay at The Vintage House. It is indeed gratifying to know that we were able to meet your expectations, offering the quality service that characterizes us.We look forward to welcoming you back to the hotel and Douro in the near future.Kind regards, The Vintage House
by A verified traveler from Del Mar
Posted 31 May 2024
This is a great property that is located close to restaurants, Douro river boat rides, and wineries. All rooms have excellent views and the property has very nice amenities. There are also hiking trails close by that are safe. We would definitely stay here again. The only odd thing about the property is that the staff was not as friendly as every other hotel we stayed in during our two week vacation(there were seven). It was off-putting not to have them say hello when we entered the lobby but it wasn't a deal breaker for us either; just odd. FYI, as a VIP property they did upgrade us when we reminded them of our benefit and received a nice bottle of wine.
Comment from Hotel Management
3 Jun 2024 by The Vintage House Hotel , Hotel Management
Dear Guest,Thank you for choosing The Vintage House for your stay and for your kind words about how much you enjoyed your experience. We regret, however, your dissatisfaction with the staff. We will take in consideration everything you mentioned so that we can continue to improve our services.We hope to see you again at The Vintage House in order to surpass your experience next time.Kind regards, The Vintage House
by A verified traveler
Posted 28 May 2024
by A verified traveler from Wakefield
Posted 25 Apr 2024
Beautiful property with great views, excellent staff. Convenient walk to town and at least one or two Quinta's (vineyards). Lovely pool and deck. Outdoor patio bar. Only not: breakfast and dinner menu pricey. But food excellent.
Comment from Hotel Management
26 Apr 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, We are very happy that you enjoyed your stay and we are looking forward to welcoming you again in Douro as a guest at The Vintage House.Our daily work has as the main concern of providing an excellence service to our guests. We will take in consideration everything you mentioned so that we can continue to improve our services.We hope to see you again in a near future!Kind regards, The Vintage House
by A verified traveler
Posted 19 Apr 2024
Highly recommend anyone visiting Douro Valley to stay in this beautiful place.
Excellent environment, great staff and beautiful scenery
Comment from Hotel Management
23 Apr 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, Thank you for taking the time to review your stay at The Vintage House. We are glad that you enjoyed your overall experience. Thank you very much for your review and for choosing our Hotel for your holidays. Your feedback and satisfaction are very important to us.We look forward to welcoming you back to the hotel and Douro in the near future.
by A verified traveler from Oxnard
Posted 19 Mar 2024
Beautiful property with fabulous views from patio and balcony. Very good breakfast with best pasteries we've had in Portugal. Great staff and very good food both on the patio and the restaurant. We have been in 7 hotels during our trip in Portugal and this is by far the most impressive so far...5 star accomodations.
Comment from Hotel Management
20 Mar 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, Thank you for taking the time to review your stay at The Vintage House. We are very grateful for the kind comments. Your feedback and satisfaction are very important to us.We look forward to see you again at The Vintage House in the near future!Kind regards, The Vintage House
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, Thank you for taking the time to review your stay at The Vintage House.Our daily work has as the main concern of providing an excellence service to our guests. We look forward to welcoming you back to the hotel and the Douro in the near future.Kind regards,The Vintage House
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, Thank you for taking the time to review your stay at The Vintage House. We are glad that you enjoyed your overall experience. It is indeed gratifying to know that we were able to meet your expectations, offering the quality service that characterizes us.We look forward to see you again at The Vintage House in the near future!Kind regards, The Vintage House
by A verified traveler
Posted 13 Feb 2024
Fantastic location overlooking the river. If relaxing in a luxury accommodation is what you are after, this is the hotel for you. Food and beverage options are fantastic. The only downside was the walk to your room with your luggage was long and difficult.
Comment from Hotel Management
16 Feb 2024 by The Vintage House Hotel , Hotel Management
Dear Guest, Thank you for your assessment of The Vintage House.We are very grateful for the kind comments. We will take in consideration everything you mentioned so that we can continue to improve our services.We look forward to see you again at The Vintage House in the near future!Kind regards, The Vintage House
