Ratings based on 988 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
The property and conditions have become very poorly maintained and cleaned.
Certainly is not the property it use to be.
by A verified traveler
Posted 8 Apr 2024
Drunk idiots everywhere… I was lucky to get 2 hours sleep
by A verified traveler
Posted 8 Apr 2024
Great spot in the centre of Alice Springs. Great restaurants and bar on site. In the middle of the town
by A verified traveler
Posted 23 Mar 2024
by A verified traveler
Posted 22 Mar 2024
Bathtubs on both stays were discusting and filthy. Slime actually pealed off as we showered! I spoke to the manager who just looked at me and said nothing when I brought this to his attention… not even an appology.
by A verified traveler
Posted 28 Feb 2024
Accommodation very tired, screen door damaged and could not lock, cleanliness of carpet and bathroom average, staff at reception not very attentive...couldn't order a cab, kept you waiting most of the time...central for walking around town...
by A verified traveler
Posted 30 Jan 2024 on Wotif
Great staff, onsite food and drink options. Good location
by A verified traveler
Posted 24 Jan 2024 on Wotif
by A verified traveler
Posted 20 Jan 2024
Old run down and pictures do not show actual condition
by A verified traveler
Posted 18 Jan 2024 on Ebookers
When I arrived, the room wasn't very clean. I thought I'd give them a chance to clean it, but the following day when I came back, it hadn't been touched. The following morning, housekeeping came & I popped out to give them space to clean properly. When I came back, the room definitely hadn't been cleaned! I had accidentally made a mark in the bathroom with the bottom of mh flip flop & chose not to just wipe it to see what happened. The mark was still there! Along with the dirty carpet & unclean shower area. The final straw was the mouse I found in my room! I checked out early & got a refund through ebookers. The person on reception didn't even seem that fussed when I told them why I was checking out early. I travel a bit & can put up with a lot, but this level uncleanliness is not one of them! Budget shouldn't mean dirty.
