Ratings based on 52 Verified Reviews

3.2 out of 5
73% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Well appointef, clean, comfortable. Not too social

Posted 6 Feb 2023 on Hotels
Clean, easy check in, quiet sleep, working wifi, bathrooms and showers in good shape, lockers, shelf/storage and outlet at bed. Heat and aircon. The bed light is blinding and the common area is closed along with cafe/reception at night but it's a good location and a safe, comfortable stay. Plus an elevator so no taking the stairs!
Comment from Hotel Management
20 Mar 2023 by Chameleon Team, Hotel Management
Dear Matthew! Thank you for your comment! We are glad you have been chose us. We hope to see you again at the hostel. Regards from our staff :)
4 out of 5
by A verified traveler

Could of been better

Posted 26 Nov 2021 on Hotels
This hotel is a bit far from beach staff could of made an effort to be more friendly no soap in bathroom not worth the money in winter time
3 out of 5
by A verified traveler

Lots of cafes

Posted 25 Nov 2021 on Hotels
5 out of 5
by A verified traveler

Posted 19 May 2019 on Ebookers
The friendly staff are more than accommodating the lady there in reception was so helpful and kind to me I would go back to see her as she was totally awesome and the clean bright and modern environment was a lot more value for money than expected.
4 out of 5
by A verified traveler

Posted 9 Jan 2019 on Hotels
Excelente servicio y gran tranquilidad en el lugar.
Comment from Hotel Management
16 Jan 2019 by Departamento de Recepción , Hotel Management
Agradecemos que tú estancia haya sido positiva. Muchas gracias por tú opinión. Un saludo :).
1 out of 5
by A verified traveler

Had to walk the streets all night.

Posted 27 Sep 2018 on Hotels
When i arrived utvwas closed although it stated reception would be open until 11pm. I had previosly advused the hostel and hotels .com that I may arrive late due to a late flight arrival. I was told this was okay as arrangements had been made. Emergency contact details were useless as only a voicemail servuce that no one replied to. Even after contacting hotels.com I was given no assistance and was leftbto spend rhe night on the streets until bus services resumed the next morning. To add insult to injury I was also told that I would be charged for the room I did not get to occupy. Overall a horendous experience that I never want to repeat.
3 out of 5
by A verified traveler

Cheap and convenuent for short term stay.

Posted 19 Sep 2016 on Hotels
Cheap. Easily Access from the bus stop, shopping center, and Santa Babara Castle. Kind service, but prepare some towel and soap for shower and bath otherwise you must pay for them.
Comment from Hotel Management
23 Sep 2016 by General Manager, Hotel Management
Thank you for your comment. We hope you had a good stay. Towels is an extra service, so we advice to bring your own personal staff for your stay here. Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Spot on

Posted 15 Jul 2016 on Ebookers
Friendly staff, clean place and cheap. Area is perfect if you need to travel to and from airport (bus stop 5 mins away) and 10 mins to some great restaurants and bars