Ratings based on 6 Verified Reviews
3.5 Room cleanliness
3.3 Service & staff
3.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2023
Overall experience is good
by A verified traveler
Posted 27 Dec 2022 on Hotels
Not so good
by A verified traveler
No Parking and trying to mint money!
Posted 20 Mar 2022 on HotelsHere it goes-
1) No hotel owned parking, they will take you to a roadside parking which is away from the hotel and on the road , so you will not be able to access your vehicle and one might wonder how safe is their vehicle.
2) on extending your checking out time by 1 hour they might charge you with Rs. 1000. But if you combine them they might discount you.
3)On check out the hotel receptionist tried to charge us with 12% extra taxes which was unnecessary. When we enquired and investigated she just let it go and billed us without that 12% . She was bluffing and try to mint money.
3) lotssss of mosquitoes.
Overall rooms were okay with small kitchen platform, but faced problems due to parking and we understood they were trying to loot people and mint money their guest expense .
by A verified traveler
Posted 2 Jan 2021
1. We had to ask for towels,
2. There was no wifi,
3. There was no refrigerator or coffee/tea kettle,
4. Inspite of that, you couldn't even provide us ice,
5. Room was stinking as we entered,
6. We had to ask for mosquito repellent, that was not there in the room
7. We waited for Morning breakfast for almost an hour.
8. Toiletry Kit????
If we are paying more than 5k for 1 night, we expect all such things.
When you charge so much it is YOUR responsibility to provide service accordingly.
Sorry to say, but Nearby cottages provide 5star service.
Since you felt we are irresponsible,
But you guys were highly UNPROFESSIONAL.
by A verified traveler
Good Hotel to stay an in centrally located
Posted 17 May 2018 on HotelsExcellent
Comment from Hotel Management
18 May 2018 by Rakesh Banerjee, Hotel Management
Dear Ms. Neela,
Many thanks for your patronage and bestowing us with excellent rating following your stay with us at Hotel Nirvana!
It is a delight to know that we could provide you a relaxing sanctuary, replete with close to home comfort and contemporary luxuries.
We are glad that our impeccable services.
Our entire team including me in expressing their most sincere gratitude for this special recognition.
Your praise and recommendation of our hotel is a true inspiration for our team in their endeavour to exceed guest expectations.
Once again, many thanks for endorsing our products and services on this forum and recommending us to discerning travelers. We look forward to your continuous visits.
Thanks & Regards
by A verified traveler
Posted 14 Feb 2019 on Hotels
Comment from Hotel Management
14 Feb 2019 by Hotel Nirvana (Alibaug), Hotel Management
Dear Ms. Ingrid,
Many thanks for your patronage and bestowing us with excellent rating following your stay with us at Hotel Nirvana. Our entire team including me in expressing their most sincere gratitude for this special recognition. Your praise and recommendation of our hotel is a true inspiration for our team in their endeavour to exceed guest expectations. Once again, many thanks for endorsing our products and services on this forum and recommending us to discerning travelers. We look forward to your continuous visits.
Thanks & Regards
