Ratings based on 668 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The swimming pool it’s amazing!! The spa offers a relaxing time and it’s easy to book a place.
The room with sea/swimming pool view and the balcony…you’ll want to repeat! Watching the moonlight over the sea, the sunrise and so many beautiful views from the beach.
Buffet is very good and with different thematic every night. You’re surrounded by nature, one step from one of the most beautiful beaches in the Algarve: Meia Praia.
Visit Ponta da Piedade and watch the sunset: breathtaking! 1st time I went there had lunch in Camilo restaurant, to repeat!
This was my second time in Vila Gale Lagos, hope to come back many more!
Comment from Hotel Management
27 May 2024 by Pedro Monforte, Hotel Management
Dear Maria,Thank you so much for taking the time to share this wonderful review of your stay at Vila Galé Lagos! We're thrilled that you enjoyed so many aspects of our hotel, from the stunning pool and relaxing spa to the incredible views from your room with a balcony.It sounds like you truly took advantage of everything our location has to offer. We're delighted you were surrounded by nature and just steps from the beautiful Meia Praia beach. We couldn't agree more – Ponta da Piedade is a breathtaking spot for watching the sunset.We are so grateful for your kind words and hope to welcome you back to Vila Galé Lagos for many more visits to come!Sincerely,
by A verified traveler
Posted 26 May 2024
Perfect
Comment from Hotel Management
27 May 2024 by Pedro Monforte, Hotel Management
Dear Lorraine,Thank you for your kind words! We are so glad you had a perfect stay at our hotel. We strive to provide our guests with an exceptional experience, and we are happy to hear that we succeeded in doing so. We hope to see you again soon!
by A verified traveler
Posted 17 May 2024
It was a beautiful break...with the hop on hop off train with an incredible guide
Comment from Hotel Management
25 May 2024 by Pedro Monforte, Hotel Management
Thank you for sharing your wonderful experience at Vila Galé Lagos! We are happy to hear that you had a relaxing break with us. It sounds like you also made the most of the hop-on hop-off train in Lagos - it's a great way to explore the city.We hope to welcome you back again soon!
by A verified traveler
Posted 28 Apr 2024
The rooms is comfortable, a good size with the balcony. I didn't like to have to book the access to the swimming pool
Comment from Hotel Management
30 Apr 2024 by Pedro Monforte, Hotel Management
Dear guest,Thank you for your review of Vila Galé Lagos! We're pleased to hear that you found the room comfortable and spacious, and that you enjoyed the balcony.We understand your comment about access to the pool. Let us clarify that it may not actually be necessary to book the pool depending on the time of year and how full the hotel is.For further clarification, we suggest you contact our reservations department before your next visit. We can explain our pool access policies in more detail and check whether a reservation is necessary during the dates of your stay.We look forward to welcoming you again soon!Kind regards
by A verified traveler
Posted 27 Apr 2024
This is a nice property, somewhat dated. Front desk staff was friendly and helpful, service staff wasn’t overly helpful or friendly. The property is fairly far away from the main town so unless you have a car or enjoy long walks this could be a limitation.
Comment from Hotel Management
30 Apr 2024 by Pedro Monforte, Hotel Management
Dear Christie,This is a nice property, somewhat dated. Front desk staff was friendly and helpful, service staff wasn’t overly helpful or friendly. The property is fairly far away from the main town so unless you have a car or enjoy long walks this could be a limitation.We apologize that you didn't experience the same level of friendliness and helpfulness from all our staff members. We strive to provide excellent service to all our guests, and your feedback will be shared with the team.We look forward to welcoming you again soon at Vila Galé Lagos
by A verified traveler
Posted 23 Apr 2024
Nice enough hotel. Great spa with steam room, sauna, indoor pool, spraying jets, outdoor pool, playgrounds. Large sprawling property. Indoor garage 3 euros. A bit beaucratic where you need to go to spa office to get and return your pool towels but all in all a nice resort. Need to drive out to get to restaurants, groceries, etc but all close enough.
Comment from Hotel Management
30 Apr 2024 by Pedro Monforte, Hotel Management
Dear Lilian,Thank you for your review of Vila Galé Lagos! We are delighted to hear you enjoyed your stay with us, particularly the spa facilities and the variety of pools. We strive to provide our guests with a relaxing and enjoyable experience, and it's great to know we achieved that for you.We appreciate your feedback regarding the process for obtaining pool towels. We are always looking for ways to improve guest convenience, and your comments will be shared with our team.While the resort location offers a peaceful atmosphere, we understand your point about needing to drive for restaurants and groceries. We are fortunate to be situated close to many conveniences, making them easily accessible by car.Thank you again for choosing Vila Galé Lagos. We hope to welcome you back soon!Kind regards,
by A verified traveler
Posted 17 Apr 2024
Everyone was very helpful and the property was superb!!!!!
Comment from Hotel Management
23 Apr 2024 by Pedro Monforte, Hotel Management
Dear Shannon,Thank you for your kind words about our staff.We hope to have the opportunity to welcome you back to our hotel.Sincerely
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
25 May 2024 by Pedro Monforte, Hotel Management
Thank you very much for sharing your positive review of Hotel Vila Galé Lagos!
by A verified traveler from Venice
Posted 6 Apr 2024
Easy access to the beach and a good walk into the town center. Staff were helpful, room was quiet, and buffet breakfast offered a nice variety. Wi-Fi during peaks times was slow to respond, but functioned well during non-peak times (early morning, late evening). Overall, a good value for money and an enjoyable stay in Lagos.
Comment from Hotel Management
23 Apr 2024 by Pedro Monforte, Hotel Management
Thank you for your review!We are delighted to hear that you enjoyed your stay at Vila Galé Lagos. It's great that you found the location convenient for both beach access and exploring the town center. We appreciate your kind comments about our helpful staff, quiet rooms, and delicious breakfast buffet.We apologize for the slow Wi-Fi during peak times. We are always looking for ways to improve our guest experience, and your feedback is valuable to us. We will look into ways to optimize our Wi-Fi connection to ensure a smooth experience for all our guests.We are glad you found Vila Galé Lagos to be good value for money and that you had an enjoyable stay in Lagos. We hope to welcome you back again soon!
by A verified traveler
Posted 18 Mar 2024
The location of this property is great, especially if you don't have a car. It's close to the beach and the marina as well as a short walk to the old town. There is a grocery store 15 minutes away. The facilities are great, especially for kids. There is a large pool and deck, children's playground and indoor pool. Rooms are large.
A small thing to remember is to bring shampoo/conditioner as they don't supply it and if you can bring your own hairdryer. There's doesn't work.
Great stay, I would come back for sure.
Comment from Hotel Management
26 Mar 2024 by Pedro Monforte, Hotel Management
Thank you for your wonderful review of Vila Galé Lagos! We're happy to hear that you enjoyed the convenient location close to the beach, marina, old town and grocery store.We're also thrilled to hear that you enjoyed our excellent facilities, including the large swimming pool with sundeck, children's playground, indoor pool and spacious rooms.The hotel has hairdryers and provides complimentary amenities in all rooms, such as shampoo, shower gel and a shower cap.We're glad you had a great stay and look forward to welcoming you again soon!Translated with DeepL.com (free version)
