Ratings based on 384 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Luisa Santos, Hotel Management
Dear Mr. James Henry,Thank you for your amazing review to Hotel Vila Galé Collection Praia.Best Regards from the sunny Galé beach,Luisa Santos
by A verified traveler
Posted 4 May 2024
Best massage in a long time!
Comment from Hotel Management
16 May 2024 by Luisa Santos, Hotel Management
Hi Alan,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our massage services. Our goal is to provide top-notch relaxation and rejuvenation to all our guests, and it's fantastic to know that we succeeded in delivering the best massage you've had in a long time.We truly appreciate your kind words and your support to Hotel Vila Gale Collection Praia. We hope to have the pleasure of welcoming you back for another fantastic massage experience in the future.Warm regards,Luisa Santos
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
29 May 2024 by Luisa Santos, Hotel Management
Dear Mr. Dr. Andrew,Thank you for your amazing review to Hotel Vila Galé Collection Praia.Best Regards from the sunny Galé beach,Luisa Santos
by A verified traveler
Posted 26 Apr 2024
The Hotel is very high quality, with great staff and service. We could not fault it and wish we could have stayed longer.
Comment from Hotel Management
26 Apr 2024 by Luisa Santos, Hotel Management
Dear William,Thank you for choosing to stay with us and for taking the time to leave such a positive review. We are thrilled to hear that you found our hotel Vila Galé Collection Praia to be of very high quality and that you enjoyed the service provided by our staff.It's wonderful to know that your experience with us was faultless and that you wished you could have stayed longer. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Luisa Santos
by A verified traveler
Posted 25 Apr 2024
No tea and coffee in room.
Comment from Hotel Management
26 Apr 2024 by Luisa Santos, Hotel Management
Dear Mr. Neil,Thank you so much for your amazing review!We kindly inform that, coffee and tea you is inclued as a request, mediant avalabity.We hope see you soon!Best regards from sunny Galé Beach,Luisa Santos
by A verified traveler
Posted 25 Mar 2024
😀
Comment from Hotel Management
25 Mar 2024 by Luisa Santos, Hotel Management
Dear Mrs. Loiuse,Thank you for your kind words! We're delighted to hear that you had a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Luisa Santos
by A verified traveler from Vauxhall
Posted 23 Feb 2024
Nice to stay at a hotel with visible management and staff who really care about the guests experience and put their satisfaction at a priority. The staff throughout all went the extra mile to make our stay memorable and enjoyable. This is one of the few places we've been where we will immediately be planning a return visit.
Comment from Hotel Management
3 Mar 2024 by Luisa Santos, Hotel Management
Dear Mr. Michael,Thank you for your kind words and positive feedback. We are thrilled to hear that you had a nice stay at our hotel and that you appreciated the visible management and caring staff. Ensuring our guests have a memorable and enjoyable experience is always our top priority, and we're delighted to know that the efforts of our team made a positive impact on your stay.It's truly heartening to hear that you consider our hotel as one of the few places where you'll be planning a return visit. We look forward to welcoming you back and providing another excellent experience.If there is anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We appreciate your feedback and thank you for choosing our hotel.Best regards,Luisa Santos
by A verified traveler
Definitely recommended!
Posted 24 Dec 2023 on HotelsBeautiful modern hotel, very clean. Excellent breakfast and super helpful and friendly staff. We wish we could have stayed longer!
Comment from Hotel Management
13 Feb 2024 by Luisa Santos, Hotel Management
Dear Mr. Stephan,Thank you so much for your positive review! We're delighted to hear that you found our hotel beautiful and modern, and that cleanliness met your expectations. It's wonderful that you enjoyed our excellent breakfast, and we appreciate your kind words about our helpful and friendly staff.We share your sentiment and also wish you could have stayed longer! Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for an extended stay in the future. If there's anything specific you'd like for your next visit, or if you have any additional feedback, feel free to let us know. Thank you for choosing us, and we look forward to hosting you again!Best regards,Luisa Santos
by A verified traveler
Posted 29 Oct 2023
Comment from Hotel Management
28 Nov 2023 by Luisa Santos, Hotel Management
Dear Mrs. Dana,Thank you so much for visit us and rate us so well.We hope see you soon!Best regards,Luisa Santos
by A verified traveler
Posted 22 Oct 2023
Close to the beach.
Not enough lighting inside the room. Need more electrical outlets.
Comment from Hotel Management
28 Nov 2023 by Luisa Santos, Hotel Management
Dear Mr. Fernando,Thank you for your review, we kindly inform that do have on request at reception triple socket. At the next stay please let us know.We hope see you soon.Best regards from the sunny beach.Luisa Santos
