Ratings based on 135 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 29 Oct 2023 on Hotels
by A verified traveler
Posted 30 Aug 2023
by A verified traveler
Posted 10 Jun 2023
by A verified traveler
Posted 21 Sep 2022
After having our breakfast that on Expedia was added for £0 when booking we were handed a €25 bill. When challenging this with the breakfast staff they continually refused to let us speak to reception and they claimed not to understand English or acknowledge the shown booking from Expedia and the card machine was continually shoved under our noses aggressively. Then when attending reception and showing the receptionist and manager how Expedia says breakfast was added for £0 and a short (genuinely polite) chat we were threatened with police and the manager was shouting at me and making derogatory comments about how I am poor. None of which I rose to. Eventually I was told I would have to contact Expedia and ask for the refund of €25 but would have to pay the €25 to the hotel. They said that yes it was a mistake by Expedia but they refused responsibility as it’s not their website and their records show no breakfast included. I refused to pay €25 as the breakfast was very below standard (the cafe up the street does breakfast from €2). Begrudgingly the manager then agreed I could pay half the amount. It was incredibly unprofessional and if a manager acted like this to me after a 2 minute conversation where I was nothing but pleasant and simply trying to make my case then I would hate to see him in a real disagreement with a customer. He had to walk off in anger twice during the conversation. The whole ordeal reaked of a scam. The police never turned up, strangely enough?
by A verified traveler
Posted 31 Aug 2020
by A verified traveler
Posted 19 Feb 2020
by A verified traveler
Posted 25 Nov 2019
by A verified traveler from Stamore
Posted 21 Oct 2019
liked the location, the main areas of the property, the apartment, staff were ok, cleaning staff fab.
Gym was not easy to get to and needs to open much earlier, currently opens at 10.30am.
Bathroom needs some maintence..
by A verified traveler
Posted 15 Oct 2019
