Ratings based on 764 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by general manager, Hotel Management
Your feedback is valuable to us, and we appreciate your high rating. If there are any specific areas where we can improve to earn that elusive fifth star, please don't hesitate to let us know.We look forward to welcoming you back for another exceptional experience.Kind regards,Mário Custódio
by A verified traveler
Posted 31 Mar 2024
Beautiful hotel and lovely food options!
Comment from Hotel Management
1 Apr 2024 by general manager, Hotel Management
Thank you for your kind words. We're delighted to hear that you enjoyed the beauty of our hotel and the delicious food options available. Your satisfaction is our priority, and we hope to welcome you back for another wonderful experience soon.Kind regards,Mário Custódio
by A verified traveler
Posted 11 Feb 2024
The staff are incredibly friendly and that was a great comfort for me as a solo traveller. I felt taken care of.
Facilities are really good but the staff stood out by far as genuinely lovely people. Ready to help and go the extra mile.
Comment from Hotel Management
12 Feb 2024 by general manager, Hotel Management
Thank you for your kind words and for choosing to stay with us during your solo travels. We are delighted to hear that our friendly staff provided you with a sense of comfort and made your stay memorable. Your recognition of their efforts means a lot to us. We strive to go the extra mile for all our guests, and it's wonderful to know that our team's dedication stood out to you. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,Mário Custódio
by A verified traveler
Posted 30 Jan 2024
Great Hotel and facilities .
Comment from Hotel Management
30 Jan 2024 by general manager, Hotel Management
We are delighted you enjoyed your stay and the hotel facilities. Thank you for your review and we'll see you again soon.
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by general manager, Hotel Management
Thank you for taking the time to rate Hilton Vilamoura. We appreciate your feedback and are pleased to see an 8/10 rating. We value your input and look forward to welcoming you back for an even more enjoyable experience.Best regards,Mário Custódiogeneral manager
by A verified traveler
Posted 30 Nov 2023 on Hotels
Exceptional
Comment from Hotel Management
30 Nov 2023 by general manager, Hotel Management
We are thrilled you had an exceptional experience and look forward to welcoming you back to our resort.Warm regards, Mário Custódio
by A verified traveler from Benahavis
Posted 13 Nov 2023
Beautiful spacious rooms. Great restaurant!
Comment from Hotel Management
13 Nov 2023 by general manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our beautiful and spacious rooms. Your positive mention of our restaurant is greatly appreciated. We look forward to welcoming you back to Hilton Vilamoura for another wonderful experience soon.Warm regards,Mário CustódioGeneral Manager
by A verified traveler
Posted 12 Nov 2023
Comment from Hotel Management
18 Dec 2023 by general manager, Hotel Management
We are thrilled you enjoyed your stay and ranked your experience 5/5. Thank you for your preference and we hope to see you again soon.
by A verified traveler
Posted 7 Nov 2023
Loved this hotel. Food was gorgeous. Only down fall was the pools were freezing except the indoor pool
Comment from Hotel Management
8 Nov 2023 by general manager, Hotel Management
Dear Guest,We greatly appreciate your kind words and are thrilled to hear that you loved your stay with us. Your feedback regarding the pool temperatures is duly noted, and we apologize for the inconvenience. Warm regards,Mário CustódioGeneral Manager
by A verified traveler
Posted 22 Oct 2023
Really well appointed hotel, good staff, clean, good facilities
Comment from Hotel Management
23 Oct 2023 by Hilton Vilamoura , Hotel Management
Thank you for your staying with us. We appreciate your positive feedback!
