Ratings based on 226 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Eden Resort is a great place to stay for a family. The complimentary bus down to the old town is brilliant and all the staff are friendly. You won’t regret staying here.
Comment from Hotel Management
29 Apr 2024 by Guest Relations, Hotel Management
Dear Paul,It's a great pleasure and satisfaction to see your feedback.Precisely for everyone's comfort, we provide a complimentary shuttle.Thank you also for your validation of the entire team.See you soon!!Kindest Regards,Eden Team
by A verified traveler
Posted 16 Apr 2024
Great resort for families or friends. Staff were fantastic and the food and deink were top class would recommend the all inclusive. The resort is a little way out of the old town but taxis are cheap and they run a free shuttle to town. Would definitely recommend
Comment from Hotel Management
29 Apr 2024 by Guest Relations, Hotel Management
Dear Barrie,Thank you very much for your visit and for taking the time to share your experience at Eden Resort.We all strive every day to provide the best stay possible, and having your validation is very special.See you soon!!Kindest Regards,Eden Team
by A verified traveler
Posted 14 Apr 2024
We stayed in a 2 bedroom villa which was perfect for us with 2 adults and 2 young adults 20 and 17. Both bedrooms were ensuite which gave us all plenty of space. We loved the fact each property had its own terrace with sun lounges as well as living and dining area inside. There was lots of entertainment around the pool and they encouraged everybody to join in. The life guards were great too. All bar and dining staff were very accommodating and nothing was too much trouble. Sophia the duty manager was helpful and the greeting we got on arrival was appreciated. The Eden Resort is close to the Old Town so its easy to walk in or get an uber. There is also a shuttle bus that the hotel provide. We had a brilliant holiday and will probably go back to Eden Resort in the future.
Comment from Hotel Management
29 Apr 2024 by Guest Relations, Hotel Management
Dear Lynn,We are happy to know that your expectations were exceeded and that our resort provided you with all the expected comfort, allowing you to fully enjoy your well-deserved vacation!Thank you also for the validation regarding our team, as we all strive daily to provide you with the best possible stay.We’ll ensure to share your comment with everyone, especially with colleague Sophia, who will be equally happy and proud.Thank you.It will be a huge pleasure to welcoming you all again!Kindest Regards,Eden Team
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by Guest Relations, Hotel Management
Dear Shaun,Thank you very much for sharing your 10 rating, which fills us with great pride and joy.It will be a pleasure to welcome you back!Thank you so much for choosing our resort for your recent vacation in the Algarve.See you soon!!Warmest Regards,Eden Team
by A verified traveler
Posted 25 Sep 2023
Our accommodation was very nice, spacious, well equipped, and very clean. The resort overall is very family-focused, so there is a lot of noise around the family pool and the AquaPlay areas, but there are quiet areas further away, including around the adults pool. Staff were all very friendly and very helpful. Some areas, such as the toddlers' play area, are a bit tired looking and could do with a bit of attention and better equipment. While I was playing with my grandson in the family pool, I badly cut my foot on a grating on the bottom: I reported this to a member of staff, but I don't know whether anything was done about it. There are limited dining facilities, considering that most people are on an all-inclusive deal, but there is a reasonable selection of food on offer and the menu appears to vary from day to day. For those paying, breakfast is good value, but dinner is on the expensive side.
An occasional shuttle bus is available to go into town, but taxis are inexpensive and easily available. It is only a few minutes run into town, where there are numerous restaurants and lovely beaches.
Comment from Hotel Management
28 Sep 2023 by Guest Relations, Hotel Management
Dear David,Thank you so much for choosing Eden Resort for your recent family vacation in the Algarve, and for taking the time to share your opinion.We take this opportunity to inform you that we will be carrying out renovation work in the kids club area very soon.We regret the incident in the pool area, which we have already checked, and we hope that you have now fully recovered.The purpose of our daily courtesy shuttle is precisely to offer greater comfort to everyone, thank you for your validation.We hope to see you all soon!!Kindest Regards,Eden Team
by A verified traveler
Posted 19 Aug 2023
Excelllent
Comment from Hotel Management
20 Aug 2023 by Guest Relations, Hotel Management
Estimado Milton,Muito Obrigado pela partilha da vossa avaliação 5*.Acreditamos que passaram umas férias muito felizes junto de nós.Esperamos que nos voltem a visitar!Até breve!!Atenciosamente,A Equipa Eden
by A verified traveler
Posted 2 Aug 2023 on Hotels
Comment from Hotel Management
4 Aug 2023 by Guest Relations, Hotel Management
Thank you so much for sharing your evaluation.We are very proud and happy.We hope to see you again!Kind Regards,Eden Team
by A verified traveler
Lovely stay
Posted 2 Aug 2023 on HotelsLovely apartment, friendly helpful staff, could do with another pool about 50% to many people in pool! Would be nice one the area around gets more to go in walking distance.
Comment from Hotel Management
3 Aug 2023 by Guest Relations, Hotel Management
Dear Lisa,Thank you very much for choosing our resort for your recent stay in the Algarve, and for sharing your opinion.We are very happy to know that you liked our accommodation.Thank you for your suggestion, which will deserve our full attention.Thank you also for your validation regarding our team, which we are so proud of.See you soon!!Kind Regards,Eden Team
by A verified traveler
Great, but....
Posted 30 Jul 2023 on HotelsPleasant resort. Clean, good facilities, good location (as long as you have a car, although Eden provides a shuttle to town). We stayed in a 2 bedroom villa, which are very nice indeed. It was however too busy. Not enough space at the swimming pool. Clean pool towels were rarely available. Our villa was only cleaned twi e during our stay. Eden is not a purpose build resort. I stead turned into resort after a property project didn't work out. For us it felt unpersonal. Value for money is questionable. There are better options around.
Comment from Hotel Management
30 Jul 2023 by Guest Relations, Hotel Management
Dear Arnoud,Thank you for sharing your opinion about your recent experience with us.We are pleased to see that you appreciated the quality of our cleanliness and facilities, but we are sorry that we did not fully meet your expectations.We hope you give us another chance soon, so we can share an even more positive experience!Thank you.Kind Regards,Eden Team
by A verified traveler
Great holiday
Posted 30 Jul 2023 on HotelsGreat stay at Eden Resort. The food is really good, breakfast in particular. AI option is definitely worth it.
The animation team work tirelessly. The villas are great, we were in a 3 bedroom Villa and it was so spacious and comfortable.
Pool and splash park is great, would recommend for family’s with younger children as the entertainment/ environment is definitely aimed at them.
Comment from Hotel Management
30 Jul 2023 by Guest Relations, Hotel Management
Dear Katy,Thank you so much for choosing our Resort for your recent stay in the Algarve and for sharing your experience.We're very happy to hear that once again we provided such great stay.It will be a big pleasure to welcoming you back!!Kindest Regards,Eden Team
