Ratings based on 922 Verified Reviews

3.2 out of 5
82% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
1 out of 5
by A verified traveler

Posted 1 Jun 2024
The Queen Bed are Twin Bed. They charged 50 dollars security diposit, so you don’t damage the room. No worth the money worst experience ever
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Juan,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will share your comments with our team for further review and improvement. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for bringing this to our attention.
3 out of 5
by A verified traveler

Posted 27 May 2024
Its was good experience for the price.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Haylel,We appreciate your positive feedback on your experience with us. If you have any further comments or suggestions, please feel free to share them with us.
2 out of 5
by A verified traveler

Posted 27 May 2024
Would not stay again
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello James, We appreciate your feedback and regret to hear that your stay did not meet your expectations. Guest satisfaction is a priority, and we encourage you to contact our management team to further discuss your concerns. Your comments will be shared to help us improve our services for future guests.
3 out of 5
by A verified traveler

Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Jillian, We appreciate you choosing to stay with us and hope you had a pleasant experience. Please feel free to contact us directly with any feedback you may have from your stay. We value your input and would like to ensure your next visit exceeds your expectations.
5 out of 5
by A verified traveler

Posted 23 May 2024
When they go to remove the used towels they should change them for clean ones, because I was staying for two nights and the next night I had no way to dry myself when I came out of the shower.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Fernando,We appreciate your feedback regarding the towel change process and will share this with our housekeeping team for their review and improvement. Your comments are valuable to us as we strive to enhance our guests' experience and make necessary adjustments accordingly.
3 out of 5
by A verified traveler

Posted 20 May 2024
.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Mohaned, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with the team for further improvement. If you would like to discuss your stay in more detail, please feel free to contact our management team.
5 out of 5
by A verified traveler

Posted 17 May 2024
All good
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Anjihno,Thank you for sharing your feedback with us. We are delighted to hear that you had an enjoyable experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future.
3 out of 5
by A verified traveler

Posted 16 May 2024
O.k. stay. I though I got a quiet room but I think an unoccupied room next door at an A/C going causing some noise. Grab & go breakfast was flimsy…..
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Richard,We apologize for any inconvenience you experienced during your stay. Our team will look into the noise matter to ensure it does not reoccur. Your feedback on the breakfast options is duly noted for future improvements. If you have any further concerns, please feel free to reach out to management directly.
2 out of 5
by A verified traveler

Posted 13 May 2024
The room was set up really cute but was not completely clean the floor was dirty black in areas. There was razor clipping on soap dish in shower soap caddy tv had not a good signal kept freezing. Alarm clock was set that didn’t realize till it went off at 800 am and woke up up and no refrigerator. I know you get what you pay for but. Was disappointed.
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello michelle, We appreciate you sharing your experience with us. Your feedback on the room cleanliness and amenities is valuable for us to improve our services. We apologize for any inconvenience caused and will address these matters with our team for future guest satisfaction.