Ratings based on 539 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
Quiet and convenient to shopping and interstate. Breakfast was ok but get there early, they don’t refill and by 9:00 most everything was gone.
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 18 Jun 2024
My son left a pair of swim trunks in our hotel room. We called about 4 hours after checkout when he realized it and no one there seen or found them. Called the following day to check again and still nothing. Very discouraging, knowing for a fact they were there.
Comment from Hotel Management
18 Jun 2024 by General Manager, Alexandria AmericInn, Hotel Management
Hi Ron, Staff is typically very good and documenting and looking for items that were left. I have not spoken with you, but in researching the information I have here, unfortunately we have not found the swim trunks at this point. If something does turn up, we will contact you right away. We always appreciate your feedback. Thank you
by A verified traveler
Posted 18 Jun 2024
Location
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 9 Jun 2024
Room smelled of mold or wetness. Asked to move rooms and new room same thing. Bathroom had mold in the shower. Frig did not get things cold. Air conditioning did not work well and was extremely loud.
by A verified traveler
Posted 5 Jun 2024
Clean and quiet and great breakfast.
by A verified traveler
Posted 4 Jun 2024
The staff was extremely friendly. Our refrigerator did not work so we called the main desk. They were at our door in only a few minutes and fixed the problem. They were helpful in every way. The rooms were very clean. We really appreciated that.
by A verified traveler from St. Paul Park
Posted 3 Jun 2024
no
