Ratings based on 293 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The elevators were out...our rooms had an ordor like mildew or wet carpet
Comment from Hotel Management
14 May 2024 by Gm, Hotel Management
Dear Niwana, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 30 Apr 2024
Dog barked all night.other than that, our stay was comfortable.
Comment from Hotel Management
14 May 2024 by Gm, Hotel Management
Dear Donald, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our sound proofing. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
14 May 2024 by Gm, Hotel Management
Dear Antonino, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 29 Apr 2024
My 6 am wake up call was at 6:15 am, and there was no breakfast at 6am as we were told.
Comment from Hotel Management
14 May 2024 by Gm, Hotel Management
Dear Edward, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our wake up call system and punctuality of breakfast, which should be 6am-9am weekdays and 6:30am-9:30am weekends. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management Quality Inn Alexander City
by A verified traveler from Rosharon
Posted 26 Apr 2024
Clean hotel. Friendly staff
Comment from Hotel Management
26 Apr 2024 by Gm, Hotel Management
Dear Jason, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Gm, Hotel Management
Dear Basil, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 21 Apr 2024
Manager did a terrific job. Great stay.
Comment from Hotel Management
22 Apr 2024 by Gm, Hotel Management
Dear Nancy, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 21 Apr 2024
Just a motel !
Comment from Hotel Management
21 Apr 2024 by Gm, Hotel Management
Dear Louis, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 19 Apr 2024
The staff is great.
Comment from Hotel Management
20 Apr 2024 by Gm, Hotel Management
Dear Sean, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback about our staff is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City
by A verified traveler
Posted 7 Apr 2024
Friendly staff
Comment from Hotel Management
12 Apr 2024 by Gm, Hotel Management
Dear Dominiqua, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City
