Ratings based on 401 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The rooms were small but the hotel has been there for some time. The floors were not cleaned well but the linens were nice and the employees friendly.
by A verified traveler from Kingsport
Posted 26 May 2024
Old, dirty, smells, I couldn’t sleep I was nervous about the cleanliness.
by A verified traveler
Posted 24 May 2024
Room on front very noisy and smelled like mildew. Room just felt very unkept and dirty. At check in we asked for a room further back on property and were told we couldn’t move because we booked thru a 3rd party.
by A verified traveler
Posted 18 May 2024
Shower was clogging up. Mold in coffee maker. Mold on ceiling in bathroom.
by A verified traveler
Posted 16 May 2024
Nice and clean. Older property, but nice and clean
by A verified traveler
Posted 2 May 2024
Convenience
by A verified traveler
Posted 28 Apr 2024
Overall was an average older hotel. Was a good night rest and shower in between the NASCAR races. Breakfast we skipped as area was small and offerings were slim.
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 14 Apr 2024
This room was absolutely nasty. I had to wipe every surface with soapy water before setting anything down. Stains all over the floor, everything covered in a thick layer of dust. Cobwebs and dirt in the window. The check in attendant didn’t activate our cards so when my husband went back because we couldn’t get in she gave him an attitude!
Comment from Hotel Management
18 Apr 2024 by Front Desk Associate, Hotel Management
I apologize for the lackluster experience you had at our property during your stay.We'll have to talk to certain staff members about the quality of their work and their attitudes.Have a lovely day.
by A verified traveler from Milton
Posted 13 Apr 2024
Close to the highway and noisy.
Comment from Hotel Management
18 Apr 2024 by Front Desk Associate , Hotel Management
We apologize for the inconvenience. If you happen to return we will happily place you in a room further from the highway side. We may not have had the option to when you arrived.
