Ratings based on 77 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2023
by A verified traveler
Posted 23 May 2023
The staff were exceptionally friendly and welcoming and being in the beautiful countryside with the goats was a special treat for the kids.
by A verified traveler
Very disappointed
Posted 4 Oct 2022 on HotelsThe room key machine didn’t work so we did not have a room key our entire stay. While this isn’t their fault we needed to wait for the front counter to let us in each time. There was no price reduction nor accommodation. Their pool/spa doesn’t even have towels nor robes som I’m not sure why we were forced to pay $25pp for the spa. Not worth it.
by A verified traveler
Worst hotel ever
Posted 19 Dec 2020 on HotelsThis hotel is very misleading. It says 4 stars but the only reason must be because of the location and the view.
Service was horrible I stay in hotels about 10 to 15 days a month. And in this area where we own a factory we always stay at the same hotel. But this time decided to try this hotel. Worst decision ever.
Horrible service horrible food.
Comment from Hotel Management
21 Dec 2020 by Real Abadia Congress & Spa Hotel, Hotel Management
Exmo. Sr. Pedro,
Lamentamos que a estadia não tenha sido do seu agrado.
Durante toda a estadia não demonstrou nem informou que algo não estaria a correr bem.
Optou por fazer refeição snacks no nosso Bar, tendo no momento manifestado estar tudo bem. No check-out referiu que tudo tinha corrido bem, pelo que lamentamos não termos estado a altura da sua expectativa.
Com os melhores cumprimentos
Real Abadia Congress & Spa Hotel
by A verified traveler
Posted 8 Mar 2020
by A verified traveler
Book the Crib in advance
Posted 17 Sep 2019 on HotelsWe arrived just before dinner (19:30) and the hotel seemed understaffed. I had to insist that I needed a crib in the room and the only person on premises kept saying that the maintnance staff was already gone for the day and it would be difficult for her to arrange the crib and that we should have booked the crib earlier... as far as I know I can book a night in this hotel a few minutes before I arrive in hotels.com so I don't understand the requirement.
by A verified traveler
Posted 16 Sep 2019 on Hotels
by A verified traveler
Pleasantly surprised.
Posted 18 Aug 2019 on HotelsWas really pleasantly surprised by this hotel.
My husband and I love staying there.
We had BBQ dinner at the hotel both nights as well as the couple massage therapy.
The free breakfast was also good. We also liked the spa area and the outdoor pool.
We would highly recommend this place.
Make sure to book your massage treatment in advance.
by A verified traveler
Posted 10 Oct 2017 on Hotels
Good except the chairs on the balcony made my arms itch from the fiber glass
Recommended
for Couplesby A verified traveler from Glos, UK
One for quiet seclusion
Posted 22 Apr 2017
Pros: Public areas, pools, rooms
Cons: A few more guests (that night anyway) to generate a cosier atmosphere
Location: Very isolated which will appeal to many. Nearest small town is a couple of miles away and coast is within 10 km.
We stayed on Weds April 19th for one night. The hotel and grounds are absolutely great and if you're look for a spa break in a secluded spot it's perfect. However for us when we were there it was just TOO quiet !!! And it's really difficult to review because we didn't see it to its potential. We think there were only possibly 4 or 5 rooms occupied when we were there. We'd arrived after a long day and didn't want to go out to look for food or drink (in fact the nearest town is about a 2 mile drive away) - so we had already decided to eat in. However because the hotel had few guests the restaurant was not open. Bar snacks were available - an unusual mix ranging from a couple of main meals (Steak Portugese Style) to meat and cheese platter to toast and jam. We were the only ones in the bar (which closed at 10pm) and the lady on the bar was lovely but seemed to be multi-tasking. Breakfast was similar in that it was 'nearly there' but not quite - and again we felt because there were so few guests when we stayed that the hotel couldn't provide the full service they yearn for. If the hotel reads this then please don't take any of this as a criticism - as mentioned the rooms, pools, public areas are perfect - it's just with so few guests (and staff) that night it's so difficult for us to review more positively. We really hope that our stay was the exception - it's a lovely place with bags of potential - that night it was just waiting for more guests to make the place come alive.
