Ratings based on 142 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Portsmouth
Posted 6 Oct 2020
Booked for the swimming pool and it was out of use and green! Very run down property and no facilities available
Comment from Hotel Management
6 Oct 2020 by leonardo, Hotel Management
mi dispiace ma la piscina è chiusa per il cattivo tempo instabile, autunnale e freddo.
la temperatura dell'acqua è scesa sotto i 20°C ed in un periodo di paure per le infezioni virali respiratorie uno shock termico potrebbe innescarle.
spero ritornerà in periodi più caldi.
grazie
by A verified traveler from Ny
Posted 30 Aug 2019
Castle with stunning rooms and unique charm. Awdome pool. Great food. A unique place
by A verified traveler
Posted 26 Jul 2019
by A verified traveler
Posted 23 Oct 2018 on Hotels
Pool was green and gross. Some staff were nice, others were not.
Wifi didn't work.
by A verified traveler
Posted 10 Oct 2018 on Hotels
by A verified traveler from England
Beautiful but that's about it
Posted 14 Sep 2017The hotel was incredibly impressive when we first arrived and easy to find and park at. The room had some lovely wooden beams and an amazing shower. However, there wasn’t a lot of space in the room. Larger people or people with mobility issues would struggle to get around it. Also, a lot of the sockets didn’t work in our room and the fridge and TV didn’t work either. We chose this hotel because of the luxury facilities described as our last three days in Sicily. We were very disappointed to find out that you had to pay for access to the hot tub and sauna though, which included the price of a massage, about 80 euros. The pool was small and there wasn’t a lot of available loungers outside. The in hotel restaurant was disappointing, however, there is another restaurant attached to the hotel which we weren’t aware of until we walked into Alcamo. The bar is not signposted and we only found out where it was on the last day, this made it seem like there was nothing available to eat or drink in the hotel outside of the set meal times. The breakfast was very limited with very little variety or description, it’s either croissants with a variety of fillings, bread or cous cous if the outside area was open. The location was good though, 20 minutes’ walk into Alcamo and about 45 minutes’ drive to Palermo.
Recommended
for Everyoneby A verified traveler
Posted 24 Aug 2017
Giuliana was polite and entertaining and highlight of the hotel
by Peder
Posted 24 Jul 2017 on Hotels
Acceptable, and at a fair price. The hotel is both showing a bit of wear and quite a lot of the property is unfinished. Staff was everything from very enthusiastic to downright mopey. Probably wouldn't stay again.
Recommended
for Everyoneby A verified traveler
Great quirky hotel
Posted 19 Jul 2017
Pros: Individual and different
Location: Good location for exploring area. Nice cooling breeze around pool area - good for summer heat.
Individual quirky hotel with loads of charm. Staff very helpful and friendly. Lovely stay
Recommended
for Everyoneby A verified traveler from East Yorkshire
A great base for exploring Sicily
Posted 11 Jul 2017
Pros: Decor, friendly staff, and location
Cons: More could be made of the bars by such things as candles for atmosphere and also music playing
Location: Beach within easy reach, although having a car does help. Good historic sites close by, and great cities/towns such as Erice, Palermo, and Marsala.
A beautiful hotel near to a great beach, the decor is outstanding and the staff went out of there way to help, special thanks to Giulia for sorting out our minor issue very quickly. Because it is a small hotel there were times when we had the wonderful pool to ourselves for a full day which was great ( no we are not anti-social Lol)
Attached to the hotel is one of the best Pizzaria/restaurants we have been in to.
Would definitely go again
