Ratings based on 841 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
It needs renovating especially the bathroom Comfortable bed , friendly staff, convenient, good value for money
by A verified traveler
Posted 21 Apr 2024
Very centrally located and served our purpose though the Breakfast package provided could have been a bit better compared to the normal breakfast as it was Easter.
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Managment, Hotel Management
Thank you for your feedback Andrea, we hope to see you again! :)
by A verified traveler from Bligh Park
Posted 23 Mar 2024
Nice room. Bistro offers good healthy choices for dinner at a reasonable price, breakfast is included. Only downside was poor internet
Comment from Hotel Management
18 Apr 2024 by Management, Hotel Management
Thank you for the feedback Vicki, we hope to see you again :)
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
18 Apr 2024 by Management, Hotel Management
Thank you for the feedback Donna, we hope to see you again :)
by A verified traveler
Posted 14 Mar 2024
Very small room. Comfortable bed, but difficult to keep cool on hot night.
Only one bedside light
Only one power outlet and another required for CPAP , had to borrow extension cord.
Meal service in bistro was terrible - 40 minutes wait.
by A verified traveler
Posted 29 Feb 2024
Everything perfect. Love the complementary breakfast.
Comment from Hotel Management
18 Apr 2024 by Management, Hotel Management
Thank you for the feedback Suresh, we hope to see you again :)
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
18 Apr 2024 by Management, Hotel Management
Thank you for the feedback Colin, we hope to see you again :)
by A verified traveler
Posted 18 Feb 2024
Didn’t sleep well because of rowdy people from the pub. Asked for a late checkout and was told NO, STRICTLY NO LATE CHRCKOUT.
by A verified traveler from St Helens Park
Posted 30 Jan 2024
This hotel was so disappointing, it desperately needs maintenance on the rooms, the reception and the pool. There were so many things wrong with the room, the shower head wouldn’t stay up and the shower leaked out the door. The carpet in-front of the bathroom was always wet and there was mould on the archway. The hand rail in the bathroom had been stolen so there was no where to hang the towels. The tv was playing up and so we couldn’t change the channel. There was no phone in the room to call reception for help and when you went to reception there was no one there. The walls were grubby with marks all over them and there was a sign telling you not to put anything but water in the kettle. It just felt like a half way house that no one had looked after for a very long time.
The pool was half empty and had a funky smell. Our room was out the back next to the bws and it was so noisy all night. The walls must have super thin as you can hear everything. Had I done more research I wouldn’t have booked this hotel.
