Ratings based on 1,007 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Another wonderful stay for our family. Everything was wonderful and we have no complaints. Breakfast was delicious and the staff was very welcoming.
by A verified traveler
Posted 4 Jun 2024
The hotel is located in a rather seedy area.
Comment from Hotel Management
4 Jun 2024 by GM, Hotel Management
Dear Anthony, We appreciate your feedback. Our staff members reside and engage in social activities in the area and consider it to be very safe. However, we apologize if this was not your experience. We hope that you will give us another opportunity to serve you in the future. Thank you for choosing to stay with us. Sincerely, Thad Clark, GM
by A verified traveler
Posted 4 Jun 2024
Café was closed the day I went . Front desk service was terrible both for check in and check out
Comment from Hotel Management
4 Jun 2024 by GM, Hotel Management
Dear Karla, Thank you for the review. I apologize that you found our service lacking. We strive to earn the recommendation of all our guests, and we fell short on this trip. On behalf of the entire staff, we would love to better serve you on a return trip if given the chance. Sincerely, Thad Clark, GM
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Only gripe is the eeetroom had one wash cloth for two people.
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Dear Virginia, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Thad Clark, GM
by A verified traveler
Posted 1 Jun 2024
Great place to stay in!!
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Dear Carlos, We are thrilled that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Thad Clark, GM
by A verified traveler
Posted 30 May 2024
Overall, great stay!
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Dear Amy, We are so happy to hear your feedback! It's wonderful to know that you had a great stay overall. We look forward to welcoming you back on your next visit to the area. Best, Thad Clark, GM
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
Dear Brendi, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Thad Clark, GM
by A verified traveler from Ramona
Posted 29 May 2024
Did not go out so don’t really know how to rate the area around the property.
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Dear Ricky, We're so glad to hear that you enjoyed your visit. Your support means a lot to us! Best, Thad Clark, GM
by A verified traveler
Posted 28 May 2024
My bed had lipstick all over it.
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Dear Jennifer, I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail. We appreciate you staying with us and hope to better serve you on a future visit. Sincerely, Thad Clark, GM
