Ratings based on 241 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
The floor in our room was filthy. I spilled a little water and wiped it up. The towel was black! My socks were black on the bottom from just walking around in the room with my shoes off. I don't think the room has ever been mopped.
There were.holes in the sheets! And a party in the parking lot was not dealt with by staff so plenty of noise!
I left a bag of my personal items in the room and when I contacted the hotel the same day and.offered to send a prepaid box to send the items back, they refused to work with me. Said that's my problem.
So now I'm out hundreds of dollars in replacing my medication, cosmetics, electric toothbrush and blowdryer.
Stay away from this propertu!!
by A verified traveler from Albuquerque
Posted 28 Apr 2024
I recently stayed at Econo Lodge and unfortunately, I felt quite unsafe during my visit. The atmosphere seemed a bit sketchy, and I found myself continuously checking on my vehicle as vehicles drove through the lot all through the night, accompanied by people walking around. Overall, not the most reassuring experience in terms of safety.
by A verified traveler
Posted 7 Apr 2024
Very good service.
by A verified traveler
Posted 18 Mar 2024
The front desk clerk was very kind. Got me checked in very quickly. The room was clean but the couch smelled like urine. I understand that they were undergoing renovations but the walls were very thin and I could hear the neighbors as if they were in the same room as me.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Customer Care Team, Hotel Management
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
2 Feb 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Nice room
Posted 11 Jan 2024 on HotelsThe man who checked me in was nice. The room had a faint odor of cigarette smoke even tho it was non smoking. But everything else made up for it. The bed was nice and comfy and it didn’t feel like I was staying in an economic motel at all! Especially for the price. Would stay here again if I was in ABLQ!!
by A verified traveler
Pretty good.
Posted 31 Dec 2023 on HotelsWe needed more towels and pillows, but we were already settled in for the night when we realized we needed more towels, it was fine.
by A verified traveler
Posted 16 Dec 2023
Terrible area terrible place to stay hotel room smell like cigarettes hot water didn’t work heater didn’t work in room would never stay here again
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
7 Dec 2023 by Customer Care Team, Hotel Management
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
