Ratings based on 512 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
I stayed here with my daughter and we had an amazing and relaxing stay. All the staff were incredibly helpful and friendly. Food, pool, beach all perfect. Highly recommend!
Comment from Hotel Management
24 May 2024 by EPIC SANA Algarve, Hotel Management
Dear Mrs. Tracy,Thank you very much for your kind review.On behalf of the entire team we are more than glad to hear your kind words concerning your stay with us. This will surely be passed to our team as a motivational feedback once we strive constantly to achieve our guests satisfaction to the fullest. Thank you once again for your detailed feedback.We hope that we will be able to welcome you back, hopefully soon, for another EPIC stay with us.Kind regards,EPIC SANA Algarve
by A verified traveler
Posted 19 May 2024
Lovely, flower filled resort, great service, great restaurants, comfortable and clean rooms. We enjoyed our stay there very much!
Comment from Hotel Management
20 May 2024 by EPIC SANA Algarve, Hotel Management
Dear Anne,Thank you very much for your kind review.We are glad that you have had an enjoyable stay with us and that you were impressed with most of our services, location and facilities.Thank you once again for your detailed feedback.We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us.Kind regards,EPIC SANA Algarve
by A verified traveler
Posted 16 May 2024
Staff is amazing 5 star, not so sure about the property
Comment from Hotel Management
16 May 2024 by EPIC SANA Algarve , Hotel Management
Dear Hovanes,Thank you so much for your kind feedback.On the other hand we would like to extend our apologies for not exceeding your expectations concerning the property. We have transmitted this to our management, which have taken your comments into full consideration.Thank you.Looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A verified traveler
Posted 14 Apr 2024
This property has excellent landscaping, a beautiful sea view, and nice service and facilities.
Comment from Hotel Management
6 May 2024 by EPIC SANA Algarve, Hotel Management
Dear Hossein,Thank you so much for your review.We are happy that you have enjoyed your stay with us and that you were impressed with the location, services and facilities. We have shared your feedback with our team.We hope that we will be able to welcome you back for another EPIC stay at the EPIC SANA Algarve.Kind regards,EPIC SANA Algarve
by A verified traveler
Posted 12 Apr 2024
5 star luxury , amazing property !
Comment from Hotel Management
6 May 2024 by EPIC SANA Algarve, Hotel Management
Dear Abhishek,Thank you very much for your kind review.We are glad that you have had an enjoyable stay with us and that you were impressed with most of our services and facilities.Thank you once again for your detailed feedback.We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us.Kind regards,EPIC SANA Algarve
by A verified traveler
Posted 18 Feb 2024
Loved it !
Comment from Hotel Management
19 Feb 2024 by EPIC SANA Algarve, Hotel Management
Dear Charles,Thank you so much for your kind feedback.Looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A verified traveler
Posted 17 Feb 2024
My son & I had a nice stay at the property. I would say though, for a 5 star resort I wasn’t expecting so many things to be in need of repair. Our room had a few fixtures that needed replacing, also the balcony had areas that were heavily worn and coming apart. Finally, the quality of the evening buffet wasn’t great. There was a poor selection and flavour was non existent. This was really disappointing for the amount they charged me for this (€88 for myself and my 7 year old).
However, the staff were attentive, and the place was very clean. The cleaners do a fantastic job, they were also really nice.
Comment from Hotel Management
19 Feb 2024 by EPIC SANA Algarve, Hotel Management
Dear Yomi,Thank you very much for your kind review.On behalf of the entire team we are more than glad to hear your kind words concerning the services and facilities. This will surely be passed to our team as a motivational feedback once we strive constantly to achieve our guests satisfaction to the fullest.On the other hand we would like to extend our apologies for not exceeding your expectations concerning the room. We have transmitted this to our management, which have taken your comments into full consideration. Thank you once again for your detailed feedback.We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us.Kind regards,EPIC SANA Algarve
by A verified traveler
Posted 1 Jan 2024
Direct access to the beach. Friendly staff. Highly recommend
Comment from Hotel Management
5 Jan 2024 by EPIC SANA Algarve, Hotel Management
Dear Rong,Thank you so much for your kind feedback.Looking forward to welcome you back.Best regards,EPIC SANA Algarve
by A verified traveler
Posted 28 Dec 2023
Excellent staff and service
Comment from Hotel Management
29 Dec 2023 by EPIC SANA Algarve, Hotel Management
Dear Satish,Thank you so much for your kind feedback.Looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A verified traveler
Posted 6 Nov 2023
Great property. It would have been nice to have had some nightly entertainment. Fitness classes earlier in the day would be great too.
Comment from Hotel Management
10 Nov 2023 by EPIC SANA Algarve, Hotel Management
Dear Mary,Thank you so much for your kind feedback.We are looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
