Ratings based on 369 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Very nice people! Property in disrepair! Carpet in all rooms very dirty! Overall a good visit!
by A verified traveler
Posted 25 May 2024
Tubs were nasty and the bathroom door is to close to the toliet and the room had a very bad odor... very un satisfied
Comment from Hotel Management
26 May 2024 by Hotel General Manager, Hotel Management
We're sincerely sorry to hear about your disappointing experience during your recent stay at our hotel. Please accept our deepest apologies for the issues you encountered with the cleanliness of the tubs, the positioning of the bathroom door, and the unpleasant odor in your room.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. Rest assured, we take your feedback seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are rectified promptly.We value your feedback and the opportunity to address your concerns, and we hope to have the chance to welcome you back for a much improved stay in the future.
by A verified traveler
Posted 18 May 2024
Nothing
Comment from Hotel Management
26 May 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your feedback with us. We appreciate your honesty and the time you took to provide your thoughts on your recent stay.While we're glad to hear that your experience with us was generally satisfactory, we understand that there may have been areas where we could have improved to make your stay more memorable and enjoyable.Your feedback is invaluable to us, and we will use it to identify areas for improvement and ensure that we continue to provide the best possible experience for our guests.If you have any further comments or suggestions on how we can enhance our services, please don't hesitate to let us know what you require when you next arrive to check in. We're here to listen and strive to exceed your expectations on your next visit.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more exceptional experience in the future.
by A verified traveler
Posted 5 May 2024
It was a great stay
Comment from Hotel Management
11 May 2024 by Hotel General Manager, Hotel Management
Thank you so much for taking the time to share your positive experience at Quality Inn in Albemarle, NC! We are delighted to hear that you had a wonderful stay with us and that we could meet your expectations.Your generous rating of 5 stars means a great deal to us, and it serves as a testament to our commitment to providing exceptional service and accommodations to our guests. We are thrilled that you enjoyed your time with us and that we could contribute to making your visit memorable.It was our pleasure to host you, and we hope to have the opportunity to welcome you back again in the future. Should your travels bring you back to Albemarle, NC, we would be honored to have you as our guest once more.Thank you for choosing Quality Inn, and we look forward to serving you again soon.
by A verified traveler from Glen Burnie
Posted 28 Apr 2024
Property was quiet. Larger size room. Can tell they are in process of remodeling. For the price and location was good for a quick stay
Comment from Hotel Management
30 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for choosing Quality Inn for your recent stay, and for sharing your feedback with us. We're delighted to hear that you found our hotel to be quiet and that you enjoyed the larger room size.We appreciate your understanding regarding our ongoing remodeling process, and we're glad to know that the price and location met your needs for a quick stay.Your feedback is valuable to us as we strive to improve our accommodations and services, and we hope to have the pleasure of welcoming you back for another stay in the future.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Nasty. Parking lot nasty. Staff never said a word. Almost killed in parking lot by someone else driving to fast around corner. All review that are good and great are made up. It’s the kind of place you do t take a shower you don’t walk barefoot on the carpet. Can feel the springs in the matress
Comment from Hotel Management
30 Apr 2024 by Hotel General Manager, Hotel Management
We're deeply sorry to hear about your negative experience during your recent stay at our hotel. Your feedback is concerning, and we sincerely apologize for the issues you encountered, including the condition of the parking lot, lack of interaction from our staff, and safety concerns.Ensuring the safety and comfort of our guests is our top priority, and we take your comments seriously. We will address the issues you mentioned with our team to ensure that necessary improvements are made to enhance the overall guest experience.We apologize for falling short of your expectations, and we understand your disappointment. Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate you bringing these matters to our attention.
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 10 Apr 2024
Check in with Alvin at the desk was easy and pleasant. He was very professional and personable.
Comment from Hotel Management
14 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had an easy and pleasant check-in with Alvin at the desk and that he provided you with professional and personable service.Providing exceptional service to our guests is our top priority, and we're delighted that Alvin exceeded your expectations. Your 5-star rating means a lot to us, and we truly appreciate your recognition of our efforts.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know what you require when you next arrive to check in. We look forward to welcoming you back for another great stay in the future.
by A verified traveler
Posted 23 Mar 2024
La localidad para estacionamiwnto
Comment from Hotel Management
30 Mar 2024 by Hotel General Manager, Hotel Management
Gracias por tomarte el tiempo para dejarnos un comentario sobre tu reciente estancia en Quality Inn. Nos complace saber que encontraste nuestro estacionamiento satisfactorio durante tu visita.Nos esforzamos por ofrecer comodidades excelentes y un servicio de calidad a todos nuestros huéspedes, y es alentador recibir comentarios positivos como el tuyo. Apreciamos tus 4 estrellas y nos alegra saber que tu experiencia con nuestro estacionamiento contribuyó positivamente a tu estadía.Esperamos tener el placer de darte la bienvenida nuevamente en el futuro y brindarte otra experiencia memorable. ¡Gracias de nuevo por elegir Quality Inn!
