Ratings based on 445 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
My husband and I are both in out seventies and the shower/tub was a problem for us. There was absolutely nothing to hold onto when getting into the shower. Also the tub bottom was slanted and had very little flat area on which to stand. At the very least, grab bars need to be installed. I wouldn't stay here again for this reason.
Comment from Hotel Management
2 Jun 2024 by Breanna, Hotel Management
We are sorry for the inconvenience; we have them for our handicap rooms but will take note for other rooms.
by A verified traveler
Posted 27 May 2024
Property was very clean. Staff was extremely friendly and attentive. Will definitely suggest you to other ppl.
Comment from Hotel Management
27 May 2024 by melissa, Hotel Management
thank you for staying with us and we are glad yuo enjoyed your stay
by A verified traveler
Posted 27 May 2024
The ONLY thing I liked about this hotel was the staff! They were the nicest more professional
Hotel staff I’ve encountered in years. That’s why the rating of this hotel hurts me so much!
This hotel is the absolute dirtiest hotel I have ever stayed in and I will never ever step foot in here again!
The carpet in the hall ways and the hotel room stink and were filthy! Not one time over my weekend stay did I even hear vacuum cleaner going! The toilets was filthy, the table/night stand tops were filthy! The curtains were filthy, the bathroom was just disgusting! The pictures lie so please be aware of you stay here. Awful Awful Awful! They do not clean at all! This hotel made me itch!
Comment from Hotel Management
27 May 2024 by melissa, Hotel Management
sorry we did not meet up to your expectoration
by A verified traveler
Posted 11 May 2024
Staff has always been incredible here. We stay here four/five times a year on hiking trips.
Comment from Hotel Management
12 May 2024 by Monica, Front Desk, Hotel Management
We are happy that you choose to stay with us during your hiking trip adventures and that you have been pleased. We try to do our best to provide great service and customer service with limited staffing. Thank you for your feedback!
by A verified traveler
Posted 10 May 2024
Super friendly staff
Comment from Hotel Management
10 May 2024 by Monica, Front Desk, Hotel Management
Thank you for choosing to stay with us at Best Western Albemarle Inn and for the 5/5 rating! Hope to see you again soon!
by A verified traveler
Posted 26 Apr 2024
Friendly staff.
Comment from Hotel Management
26 Apr 2024 by melissa, Hotel Management
glad to hear that you enjoyed your stay with us
by A verified traveler
Posted 21 Apr 2024
Everything was great!
Comment from Hotel Management
22 Apr 2024 by Beth, Hotel Management
Thank You and glad you had a great stay.
by A verified traveler
Posted 11 Apr 2024
😁
Comment from Hotel Management
12 Apr 2024 by melissa, Hotel Management
we are glad that you choose to stay with us and thank you for the review
by A verified traveler
Posted 7 Apr 2024
The first room we get was absolutely nasty, dirty, even the bathroom.
We ask for another bedroom and the bathroom was super dirty; like never was cleaned before. Absolutely disgusting experience.
Comment from Hotel Management
7 Apr 2024 by Monica, Front Desk, Hotel Management
I apologize on behalf of the staff. We have been experiencing ongoing staffing issues and short staffed. Sorry for the inconvenience during your stay.
by A verified traveler from Oxford
Posted 1 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Monica, Front Desk, Hotel Management
Thank you for choosing to stay with us and the rating of 5/5!
