Ratings based on 85 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 13 Jul 2023
Location is fantastic! We had a balcony with a river view and it was amazing to wake up to in the morning and really made the stay. Property is located in a great spot and staff were great. Room had everything that a person could want, but the mattresses could be replaced.
Overall I would recommend!
Comment from Hotel Management
22 Nov 2023 by Cynthia B. Customer Service , Hotel Management
Dear Kurt,We appreciate your positive evaluation and are glad you enjoyed your time with us. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Warm regards, Cynthia B. Customer Service
by A verified traveler
Posted 13 May 2023 on Hotels
Comment from Hotel Management
27 Nov 2023 by Cynthia B. Customer Service, Hotel Management
Dear Nigel,Thank you for the positive review! We're thrilled to know you had a great experience during your stay. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service
by A verified traveler
Great location, decent hotel
Posted 23 Feb 2023 on HotelsThe location is great, and we had amazing views from our hotel window. The hotel is dated our room for 4 was 4 single beds, that were not the most comfortable. The breakfast was nice, and the staff was very friendly. Nice no frills stay in a pretty amazing town to visit!
Comment from Hotel Management
4 Dec 2023 by Cynthia B. Customer Service, Hotel Management
Dear Colin,Thank you for the positive review! We're thrilled to know you had a great experience during your stay and you enjoyed our city. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service
by A verified traveler
very tourist unfriendly
Posted 25 Oct 2022 on Hotelsvery poor service with parking. bad service at breakfast. The restaurant closed.2* at best
by A verified traveler
Well located hotel with great views!
Posted 5 Mar 2022 on HotelsThis hotel is situated just at the entrance to the historic core, narrow cobblestone streets. It has drop-off parking on the access street leading up, then 4€/day parking back down the hill near the Tourist Information office. We enjoyed a corner view room of the walls and cathedral. This hotel chain caters to tour groups, which is fine. However, the non-tour group guests (like us) almost got no breakfast due to some front desk staffer misinforming the kitchen staff. We arrived at 9:15AM (as scheduled) to empty food bins and one waitress not expecting more guests. Gears changed and food arrived, but it was a rocky start to our day and an unfortunate mix-up. Check-out billing was mixed-up too as to whether paid already, or not? My guess is staff may have been new and inexperienced. Otherwise, this is a lovely central hotel to stay!
by A verified traveler from Aldosa
Posted 8 Dec 2021
Great hotel in a this little known region that is fantastic
by A verified traveler
Posted 24 Oct 2021
by A verified traveler
Good location with friendly staff
Posted 7 Jul 2019 on HotelsVery good location with friendly staff. Easy access to the center of the town and also the nature.
Only one issue is kids was hard to sleep without an air conditioner.
Comment from Hotel Management
13 Jul 2019 by Alberto Lalaguna (Hotel Manager), Hotel Management
Dear Noriki,
Thank you very much for your visit and your opinion.
Best Regards and Happy new trips
by A verified traveler
Posted 11 May 2019
The view from the room wa quite beautiful.
I could see the Albarracin’s village view across the valley from the room window.
by A verified traveler
Lovely town
Posted 31 Aug 2018 on HotelsVery. good for a 3-star hotel. We had a problem and the staff solved it in a very nice way by giving us a free breakfast. So we left happy and can now recommend this hotel
Comment from Hotel Management
4 Sep 2018 by Hotel Manager // Alberto Lalaguna, Hotel Management
Dear Christina
Thank you very much for your visit and your opinion.
Best regards and happy new trips
