Ratings based on 721 Verified Reviews

4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 May 2024
My stay was good and relaxing. The room was comfy and clean. Breakfast was good as well.
Comment from Hotel Management
13 May 2024 by Jay, Hotel Management
Thank you for your feedback and for choosing to stay with us we do hope you come again soon.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Comment from Hotel Management
13 May 2024 by Jay, Hotel Management
Thank you for staying with us we do hope you come again soon.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Jay, Hotel Management
Thank you for your feedback we do hop you come again soon.
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Jay, Hotel Management
Thank you for your feedback we do hope you come again.
3 out of 5
by A verified traveler

Posted 1 Mar 2024
Just didn’t feel up to standards for a SpringHill Suite
Comment from Hotel Management
1 Mar 2024 by Jay, Hotel Management
We apologize for any inconvenience our staff works very hard to make sure everything is up to standards, and we are in process of trying to get things underway for renovations..
4 out of 5
by A verified traveler

Posted 21 Feb 2024
Comment from Hotel Management
24 Mar 2024 by Jay, Hotel Management
Thank you for your feedback we do hope you come again.
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Comment from Hotel Management
24 Mar 2024 by Jay, Hotel Management
Thank you for your feedback we do hope you come back again.
5 out of 5
by A verified traveler

Great Experience

Posted 10 Feb 2024 on Hotels
The staff was so polite, understanding, made sure our needs was met. It was clean. The rooms was very spacious. I will definitely stay again if i go back to Albany
Comment from Hotel Management
11 Feb 2024 by Jay, Hotel Management
We thank you for your feedback and we do home you come again soon.
4 out of 5
by A verified traveler

Posted 5 Feb 2024
Comment from Hotel Management
6 Feb 2024 by Jay, Hotel Management
Thank you for your feedback and we hope you come again soon.
5 out of 5
by A verified traveler

Great stay

Posted 29 Jan 2024 on Hotels
The staff were very helpful and accommodating. Our original room had a problem with the shower valve. They quickly changed our room and apologized profusely for the inconvenience.
Comment from Hotel Management
29 Jan 2024 by Jay, Hotel Management
Thank you for staying with us we hope you stay again.