Ratings based on 991 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Philadelphia
Posted 6 May 2024
The young guy at the reception area was attentive and very welcoming. Good location but there is an annexed abandoned building on the back. Clean rooms, beds are comfortable. For breakfast is only coffee, cereal and juice, nothing else.
Comment from Hotel Management
6 May 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
by A verified traveler
Posted 5 May 2024
The price was good
Comment from Hotel Management
5 May 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
by A verified traveler
Posted 21 Apr 2024
On the website they said, pool and breakfast, the pool it outside and you can’t use it because it winter, breakfast is coffee and cereals literally, but, they still charge you for all that advertising, I’m not recommending that place
Comment from Hotel Management
23 Apr 2024 by HojoAlbany, Hotel Management
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by Hojo Albany, Hotel Management
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.
by A verified traveler from fairfax
Posted 14 Apr 2024
The hotel felt unsafe and was extremely filthy, with no trash bins provided in the room or bathroom. We only managed to stay for a couple of hours as the conditions were unbearable.
Comment from Hotel Management
14 Apr 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvementsto ensure we offer an exceptional experience for our guests in the future.
by A verified traveler
Posted 9 Apr 2024
For the price this hotel exceeded my expectations.
Comment from Hotel Management
9 Apr 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon
by A verified traveler
Posted 27 Mar 2024
Had cockroaches
Comment from Hotel Management
28 Mar 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us
by A verified traveler
Posted 5 Mar 2024
Nice room for the price.
Comment from Hotel Management
15 Mar 2024 by HojoAlbany, Hotel Management
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
by A verified traveler
Posted 1 Mar 2024
Disgusting, finger nail clippings on floor, dust and bug carcasses, light above bathroom sink encrusted with funk of some sort. Would not recommend this, you can see daylight under door, poor maintenance didnt feel comfortable even to shower due to unclean conditions of place.
Comment from Hotel Management
5 Mar 2024 by HojoAlbany, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
