Ratings based on 911 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from vancouver
Posted 21 May 2024
We spent one night here in order to see the Civil War Reenactment in nearby Lebanon. Our room was clean and quiet. There was an indoor pool and hot tub. They were clean and temperature appropriate. Breakfast included a number of choices including bacon, eggs and potatoes plus make your own waffles. We would stay here again.
Comment from Hotel Management
21 May 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 14 May 2024
Nice stay
Comment from Hotel Management
15 May 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 13 May 2024
Great place.
Comment from Hotel Management
13 May 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 12 May 2024
Fine for a couple of nights, at a reasonable price.
Comment from Hotel Management
13 May 2024 by Shawna Smith GM, Hotel Management
Thank you for your feedback! We're glad to hear that you found our accommodations to be a good value for your stay. If there's anything specific we can improve on to make your experience even better next time, please let us know. We appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 27 Apr 2024
Well kept, clean, easy, comfortable.
Comment from Hotel Management
28 Apr 2024 by Shawna Smith GM, Hotel Management
Thank you! Your opinion matters to us.
by A verified traveler
Posted 22 Apr 2024
The room was beautiful. Check in was efficient. All around good stay.
Comment from Hotel Management
22 Apr 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 15 Apr 2024
Neither the telephone nor the TV worked. I had someone come to my room three times and they never fix the TV and they never fix the phone. I called the front desk from my own cell phone. I finally went to bed having to unplug the TV as it would not turn off. Upon check out, the clerk told me they weren’t supposed to have rented out that room. However, they not only rented it out, they charge me full price for it for two nights.
Comment from Hotel Management
15 Apr 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 14 Apr 2024
Nice place
Comment from Hotel Management
15 Apr 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 5 Apr 2024
The best hotel iv ever stayed at and hassal free
Comment from Hotel Management
6 Apr 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 2 Apr 2024
Clean, good location,
No coffee pods in room. They were all tea. Not running hot water at sink. Shower was nice a hot but the plug in the tub was broken so tub would fill up with water while showering.
Comment from Hotel Management
3 Apr 2024 by Shawna Smith GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
