Ratings based on 1,224 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The property wasn’t quite as advertised. The staff was super helpful though!
Comment from Hotel Management
17 Jun 2024 by Melanie, Hotel Management
Mateo,Thank you for your feedback! We apologize for any discrepancies in our property description and appreciate your kind words about our staff. We will work on improving our listings to better match your expectations. We hope to welcome you back for a better experience!
by A verified traveler
Posted 16 Jun 2024
The staff were excellent.
Comment from Hotel Management
16 Jun 2024 by Melanie, Hotel Management
Brian, thank you for your review.
by A verified traveler
Posted 12 Jun 2024
Close to White Sands. Staff very friendly. Nice breakfast.
Comment from Hotel Management
14 Jun 2024 by Susan, Hotel Management
Patricia,Thank you for your review. We appreciate your feedback.
by A verified traveler
Posted 9 Jun 2024
The trash can outside our room reeked like something was dead
Comment from Hotel Management
10 Jun 2024 by Melanie, Hotel Management
Betty,Thank you for bringing this to our attention. We apologize for the inconvenience and have addressed the issue immediately. We hope to welcome you back for a better experience.
by A verified traveler
Posted 9 Jun 2024
Older property that was clean. Pool was nice and breakfast was good.
Comment from Hotel Management
10 Jun 2024 by Melanie, Hotel Management
Thank you for your review.
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Melanie, Hotel Management
Thank you for your review.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Melanie, Hotel Management
Thank you for your review.
by A verified traveler
Posted 5 Jun 2024
This was very clean, and I enjoyed the comfort of the bed.
Our first night, although it was a Friday night was rather noisy when people checked in late, and the property is right near the main road into Alamogordo, NM so one hears the constant trucks and traffic on the road, our room was close to the main road.
Comment from Hotel Management
7 Jun 2024 by Melanie, Hotel Management
Jane,Thank you for your feedback! We're glad you enjoyed the cleanliness and comfort of the bed. We apologize for the noise and will work on improving the soundproofing for rooms near the road. We hope to host you again for a quieter stay.
by A verified traveler from Odessa
Posted 4 Jun 2024
The dining room staff seemed overwhelmed. The place seemed alittle dated. A decent price for the stay.
Comment from Hotel Management
5 Jun 2024 by Melanie, Hotel Management
Dana,Thank you for your feedback. We apologize for the issues you experienced and appreciate your understanding. Your comments about the dining room staff and the age will help us make necessary improvements. We're glad you found our pricing reasonable and hope to welcome you back for a better experience.
by A verified traveler
Posted 4 Jun 2024
Super friendly and helpful staff.
Comment from Hotel Management
4 Jun 2024 by Melanie, Hotel Management
Ann, thank you for your kind review.
