Ratings based on 440 Verified Reviews
2.1 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
My room was crawling with roaches, there is a serious infestation going on there.
Comment from Hotel Management
15 Jun 2024 by Dave, Hotel Management
Dear Julia, we are sorry to hear your stay was not as expected but we have taken the necessary steps to come up with a remedy to this situation. We hope your next stay will be a valuable experience.
by A verified traveler
Posted 20 May 2024
I liked it
Comment from Hotel Management
21 May 2024 by Dave, Hotel Management
Dear Marion, thanks for your feedback. We look forward to seeing you on your next visit.
by A verified traveler from Fort Lauderdale
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Dave, Hotel Management
Dear Spenninether, sorry your stay did not go as planned. We would be happy to address some of the issues you had while you were here.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Dave, Hotel Management
Dear Tina, sorry your stay was not as expected. We would love to have some feedback as to what some issues were.
by A verified traveler
Posted 12 May 2024
This place was horrible. Rooms were not clean, nasty stains all over bathrooms, were not made or cleaned. Did not stay after checking in requested refund. Drug use was very noticable as well.
Comment from Hotel Management
14 May 2024 by Dave, Hotel Management
Dear Chris, we would have loved to take care of these issues during your stay. We take your feedback seriously and would like to know what we could do to make your experience better.
by A verified traveler
Posted 6 May 2024
I booked this hotel on a whim because we needed somewhere to turn into for the night in our way to Ft. Lauderdale. If all you need is somewhere to turn in so you can sleep for the night then this place will do in a pinch. It’s clearly seen better days though. The mattresses were old & the sheets are threadbare. The toilet needed attention & there was a dead bug stuck to the wall by the mirror. But it got the job done and we made it to our destination safely.
Comment from Hotel Management
8 May 2024 by Dave, Hotel Management
Dear Natasha, thanks for your feedback. We are tking care of the linen issue and hope your next stay will be a good one.
by A verified traveler
Posted 6 May 2024
i did like everything
Comment from Hotel Management
6 May 2024 by Dave, Hotel Management
Dear Carlos, we are happy you enjoyed your stay with us.
by A verified traveler
Posted 5 May 2024
It was the worst experience I've ever had... I booked online and they did not honor the price that I was quoted online... the towels and sheets were filled with stains... I left after 5 minutes... I was told that I would receive a refund and it's been 7 days now .. Nobody answers the phone I've called at least 20 times on different days.. I want my money back.. Please someone contact me at 561.452.4727..thank you, H J Nass jaynass@earthlink.net
Comment from Hotel Management
6 May 2024 by Dave, Hotel Management
Dear Jay, we apologize your experience was not what you expected. Unfortunately, if you booked your reservation through a third party we do not have the ability to change or refund your reservation. We hope your next stay is better.
by A verified traveler from Jacksonville
Posted 4 May 2024
The staff member that checked me in was very nice, professional, accommodating and knowledgeable. On the other hand, bathroom tub and toilet seat was dirty, after every flush was overflowing where I had to use a plunger every time, shower curtain was moldy and towels were was dirty as well so I used my own. And upon checkout, the property manager, not so much. I feel as though as he needs to become more informed of promotions associated with bookings before ensuing confrontation and also work on his people skills.
Comment from Hotel Management
6 May 2024 by Dave, Hotel Management
Dear Mary we are happy your stay was pleasant. We have addressed the issue with the stained sheets and towels and hope your next stay is better in that regard.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
17 May 2024 by Dave, Hotel Management
Dear Snigdha, thank you for staying. We would love to hear your feedback, as to how to make your next stay more accommodating.
