Ratings based on 589 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from BURBANK
Posted 13 Jun 2024
Safe and clean, except SAT & SUN my stays Lift was super busy in the afternoon 4th Lift was out of order, I was forced to use the stairs which needs cleaning and smells, the ground floor by the fire exit was full of trash unsafe if there’s a real emergency occurred anytime.
by A verified traveler from BURBANK
Posted 27 May 2024
Very nice
by A verified traveler
Posted 26 May 2024
I enjoyed my stay stay.
by A verified traveler
Posted 26 May 2024
I enjoyed my stay
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 19 May 2024
Water in the bathroom was a nightmare. No hot water. There’s some lukewarm water at best and there’s a couple of times we had some warmer water in the shower but the pressure was too weak. Water in the rain shower was a trickle. It was so annoying when you’re trying to rinse off. I ended up squatting at the faucet water. We called for these to be addressed, 3 times the maintenance came and didn’t really helped the situation so we were moved 2 times. We appreciate the room upgrade but it didn’t really made our stay as comfortable cause we’re sponge bathing the whole time. Hot water shower should be basic feature in any hotel. Gym was so-so.
Pros: Staff were all awesome, WiFi is ok but spotty. Bed was awesome very comfortable. Walking distance to Westgate where you can find great restaurants in this area. Like Cafe Breton, Alba, Wildflour and melo’s. There’s also a supermarket nearby.
But I wouldn’t recommend this hotel in the area. Due to the issue with the water. Manila is hot and humid so we take a shower 2-3 times a day. And it’s not fun not been able to do that as often as we would love to cause of the water pressure and the cold water. We stayed in Crimson Hotel prior to this and we had better experience there with the same price point.
by A verified traveler
Posted 18 May 2024
Easy access to most spots whether dining, shopping, even transport.
by A verified traveler
Posted 7 May 2024
Great place
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Very clean and friendly staff
