Ratings based on 342 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Very nice clean hotel in a good location, walking distance to souq Waqif and restaurants
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 8 May 2024
very helpful staff, treated us like family.
mr sharif and all of the members of the restaurant were extremely polite.
10/10.
Comment from Hotel Management
9 May 2024 by Nalin, Hotel Management
Dear Shahid,Thank you for taking the time to give us a review on your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Al Najada Doha Hotel by Tivoli in the near future for another memorable experience.Sincerely,Nalin Srilath – Cluster Front Office Manager
by A verified traveler
Posted 21 Apr 2024
Been here twice before, this third stay was not up to the same standards as previously. A lot of the staff have changed and the service did not have that special touch like it did previously. The location is good and the breakfast is good too
Comment from Hotel Management
25 Apr 2024 by Nalin, Hotel Management
Dear Ahamed,Thank you for taking the time to give us a review on your recent stay with us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Nalin Srilath – Cluster Front Office Manager.
by A verified traveler from London
Posted 13 Apr 2024
Great hotel, spacious room, nice balcony overlooking Souq Al Najada. Had a VIP stay however the hotel didn't recognise my Expedia status so didn't offer any upgrade. The suhoor breakfast option was really good, big portions, tasty and varied. The hotel has a pool on the first floor, also tried the buffet breakfast on Eid day and the following days, nice options with food, fresh pastries and bakery, egg station for omelette, egg benedict etc waffle and pancake stations.
The hotel is just across Souq Waqif so conveniently located.
Comment from Hotel Management
13 Apr 2024 by Ali Hussein Cluster Assistant Front Office Manager, Hotel Management
Dear Ms. Samiha, Thank you for choosing Al Najada Doha Hotel by Tivoli and taking time to share your feedback. We are delighted to read that your overall experience were positive, Please accept our apologies for your experience with upgrade as it's subject to the availability which was not available due to the Busy period of Eid, We are looking forward to welcoming you back at soonest! Sincerely,
by A verified traveler
Posted 26 Mar 2024
Very comfortable room and kind staff who let us check in early after a long flight.
Comment from Hotel Management
28 Mar 2024 by Ali Hussein Cluster Assistant Front Office Manager, Hotel Management
Dear Ms. malcolm, Thank you for choosing Al Najada Doha Hotel by Tivoli and taking time to share your feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Sincerely, Ali Hussein Cluster Assistant Front Office Manager
by A verified traveler
Posted 18 Mar 2024
Promoxity to attractions, lovely property, nice food.menu
Comment from Hotel Management
20 Mar 2024 by Ali Hussein Cluster Assistant Front Office Manager, Hotel Management
Dear Ms. Savita, Thank you for choosing Al Najada Doha Hotel by Tivoli and taking time to share your feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Sincerely, Ali Hussein Cluster Assistant Front Office Manager
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Ali Hussein Cluster Assistant Front Office Manager, Hotel Management
Dear Mr. Ayyaz, Thank you for choosing Al Najada Doha Hotel by Tivoli and taking time to share your feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Sincerely, Ali Hussein Cluster Assistant Front Office Manager
by A verified traveler
Posted 21 Feb 2024
Very helpful and respectful staff
Comment from Hotel Management
24 Feb 2024 by Ali Hussein Cluster Assistant Front Office Manager, Hotel Management
Dear Ms. Nicholson, Thank you for choosing Al Najada Doha Hotel by Tivoli and taking time to share your feedback. We are delighted to read that your overall stay was positive, We are looking forward to welcoming you back at soonest! Sincerely, Ali Hussein Cluster Assistant Front Office Manager
by A verified traveler
Posted 19 Feb 2024
It was very nice and close to everything.
Comment from Hotel Management
24 Feb 2024 by Ali Hussein Cluster Assistant Front Office Manager, Hotel Management
Dear Ms. Tantreese , Thank you for choosing Al Najada Doha Hotel by Tivoli and taking time to share your feedback. We are delighted to read that your overall stay was positive, We are looking forward to welcoming you back at soonest! Sincerely, Ali Hussein Cluster Assistant Front Office Manager
