Ratings based on 15 Verified Reviews
3.8 Room cleanliness
3.4 Service & staff
2.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
The sound of the air condition is too loud and noisy. Otherwise everything was great, especially the reception staff.
by A verified traveler
Very nice hotel but overpriced in the market
Posted 25 Oct 2022 on HotelsWarwick is well located near Corniche, but one of 2 Elevators were not in order and for the price I found a much nicer newer and more comfortable portion for 2nd 2 nights
Comment from Hotel Management
26 Oct 2022 by Alaa Abdulaziz , Hotel Management
Dear Morris, Thank you for taking the time to provide us with valuable feedback of your last stay, making us aware of your negative experience. We strive to provide excellent customer service in a timely manner. It will allow us to resolve any problems that occur and help us to improve our services. we'd like the opportunity to resolve your concerns and earn your trust in your future booking. Sincerely, Alaa Abdulaziz Hotel Manager
by A verified traveler
Posted 16 Nov 2021 on Hotels
by A verified traveler
Posted 22 May 2021
Front
They are late on everything
Like :-
Check in take 30 minutes
My Luggage 20 minutes to bring it up
Noisy construction near hotel
by A verified traveler
Not as advertised
Posted 23 Mar 2021 on Hotelsby A verified traveler
Don't get fooled by photos,
Posted 22 Nov 2020 on HotelsI stayed 4 days and here is your summary
Terrible experience, i cant understand how this is a 5 star hotel, it barely can be 3 star.
It was pricey and comparable to real 5 star hotels
No valet after 11 pm ( 5 star !!!)
Dirty rooms with stains on carbet and sofas
Sliding doors of bathroom and bedroom hardly working
Sound of adjacent rooms are audible and no insulations
Room service is worst i ve ever experienced ( i had to call 3 times and also go personally to reception to ask for housekeeping, yet wasnt done)
Laundry services is so bad and ironing is so bad despite the very extensive laundry fees
Next site is a huge construction that is so noisy and unbearable
Hotel manager was uncooperative and ineffective (mr. AA) to solve and follow up on complaint
Hotel staff refused to room deliver a package from louby to room and i can to pick it up and found thrown away on top of a random table unwatched nor secured nor kept safe...low class hotel
Quality of dining in food is low and terribly uneatable
Sewage smell all over the entrance area
I can say my experienced was the worst i ever had in a very long time
I don't know how this place is allowed to operate under 5 star rating ..authority check
by A verified traveler
Posted 14 Oct 2019
Comment from Hotel Management
27 Oct 2019 by Reservation, Hotel Management
Dear We appreciate you taking the time share your experience during your stay at Warwick Hotel Alkhobar. Your comments are valued, and your suggestions will be used to consider improvements in the future. Kind Regards, Reservation Department
by A verified traveler from Kuwait
Posted 18 Aug 2019
A very good hotel in a good location.
The hotel is nice and quiet. Although, there is a new hotel close by under construction but I didn't hear any noise. The room is very comfy and neat. bathroom is clean. Staff is nice and very friendly.
Breakfast was fine. Could be better.
Pool is small and indoors. Water was cold, I couldn't enjoy it that much although my kids did. Also, there was a small smell of 'shisha' in the morning left from evening time. I'm not big fan of it.
Hotel in a good location close to cornice and Faisal bin Fahad road which has many restaurants and cafes in it.
Overall, my family and I enjoyed the stay. I'll probably stay at the same hotel if I visit again.
by A verified traveler
Posted 28 Jan 2019
Comment from Hotel Management
1 Feb 2019 by Eyad H., Hotel Management
Dear Mr. Anonymous, i would like to thank you for choosing Warwick AL Khobar hotel, we promise that we will exceed your expectations for next visit , we share with you that the Taki Sushi restaurant will be on live starting 3rd, February 2019.
by A verified traveler from Riyadh
Posted 28 Jan 2019
Very clean - large room - location near major mall
Comment from Hotel Management
30 Jan 2019 by Eyad H., Hotel Management
Dear Mr. Majeed,
thank you for choosing Warwick AL Khobar hotel, and we appropriated your comments.
Thank you again
