Ratings based on 36 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by Zahraa Al Sulaiman, Hotel Management
Dear Mr. Amjad,Thank you for taking the time to tell us about your experience at voco Al Khobar.We hope that you will give us the opportunity to serve you again in the future and look forward to welcoming you back again!Zahraa Al SulaimanGuest Experience Manager
by A verified traveler
Posted 8 Feb 2024
I was checked in by Meshari late at night and he gave me a great upgrade. The executive suite was creat and it had a welcome fruit basket and some sweets but the sweets were not wrapped of covered with clingfilm so i didn’t feel comfortable eating it.
The suite was massive, very comfortable bed and a double jacuzzi. It also includes 2 TVs and a coffee machine. The TV was a bit glitchy, sometimes it wont function properly but its not a big deal.
The internet connection was stable and fast , had my calls and meetings without any issues.
Yubraj delivered my room service food almost everyday and he was always very neat, helpful and professional.
I realized at check in that i will need to leave at 6 while the breakfast start at 6:30 so i asked for a breakfast box to be sent to my room. The reception confirmed but at 5:40 nothing came and i called the room service who said they have no records of it and I had to leave. The breakfast arrangement was fixed on other days.
Abdallah checked me out and he offered to print my receipt which i was about yo forget.
Food was excellent and the staff generally were very professional.
Comment from Hotel Management
30 Mar 2024 by Zahraa Al Sulaiman, Hotel Management
Dear Mr. Ahmed,Thank you for taking the time to tell us about your experience at voco Al Khobar.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future and look forward to welcoming you back again!Sincerely,Zahraa Al SulaimanGuest Experience Manager
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 13 Dec 2023 on Hotels
by A verified traveler
Average facilities.
Posted 19 Sep 2023 on HotelsAs described.
Less than average breakfast
Extortionate prices at the cafe in lobby - small bottle of water 23 SAL - 6 USD!
by A verified traveler
Posted 14 Sep 2023 on Hotels
by A verified traveler
Posted 9 Sep 2023
Professional staff, very welcoming, perfect location and the food was excellent
by A verified traveler
Posted 19 May 2023 on Hotels
Great receptionists. Big thanks to the amazing team in reception Saad and Hamad. The best service I have ever had. They made my stay really great.
by A verified traveler
Posted 13 Dec 2022 on Hotels
اشكر الاخ سعد بالاستقبال على اخلاقه العالية واتقانه لعملة وان انتظر كثير عند عمل الدخول
Comment from Hotel Management
30 Jan 2023 by زهراء آل سليمان - مساعدة مدير خدمة النزلاء, Hotel Management
ضيفنا العزيز الاستاذ فيصل,أشكرك جزيل الشكر على تقييمك لتجربتك في فندق ڤوكو الخبر ونتطلع لاستضافتكم مجددا بالمستقبل القريب.
by A verified traveler
Comfortable friendly hotel
Posted 30 Nov 2022 on HotelsThe staff very friendly and quick to serve you. You will feel very comfortable in the hotel. The location is good close to everything. They upgraded my room type from the standard room to executive suite for free at the check in time
