Ratings based on 174 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
4 Mar 2024 by CH, Hotel Management
Dear Mr. Fares, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am glad that you enjoyed your stay with us and look forward to welcoming you back soon. Best regards, Christophe HazebrouckGeneral Manager
by A verified traveler
Posted 31 Oct 2023
I was there for 1 night and the hotel upgraded my stay to a Junior suite for free.
Comment from Hotel Management
3 Nov 2023 by Christophe Hazebrouck, Hotel Management
Dear Mr. Bin Mohaya,Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am glad that you enjoyed your experience with us and look forward to welcoming you back soon. Best regards, Christophe HazebrouckGeneral Manager
by A verified traveler
Posted 15 Oct 2023
Comment from Hotel Management
29 Nov 2023 by CH, Hotel Management
Dear Ms. Charlotte, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am sad to know that your stay did not meet your expectations.We do hope that you will give us the chance to welcome you back soon and to serve you better.Best regards, Christophe Hazebrouck General Manager
by A verified traveler from Riyadh
Posted 14 Oct 2023
موقع وخدمة ونظافة المنشأة والغرفه وموظفين ٧ نجوم
Comment from Hotel Management
14 Oct 2023 by CH, Hotel Management
ضيفنا العزيز السيد حازم ، نشكركم على تقييمكم و يسعدنا أنكم قد استمتعتم بزيارتكم في فندق كمبينسكي العثمان و نتطلع إلى استقبالكم في المستقبل القريب. ولكم خالص تحياتي كريستوف هزيبروك المدير العام
by A verified traveler from Alsalam
Posted 24 Sep 2023
Room lights isn’t enough and the room itself is dark, didn’t like the parking area as wellfor self parking
Comment from Hotel Management
30 Sep 2023 by CH, Hotel Management
Dear Mr. Mashari, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am sad to know that your stay did not meet your expectations.Kindly note that we are adding more lighting to our rooms to make them brighter. Also note that our complimentary valet will be glad to park your car for your convenience.We do hope that you will give us the chance to welcome you back soon and to serve you better.Best regards, Christophe Hazebrouck General Manager
by A verified traveler
Uncontrolled A/C
Posted 1 Sep 2023 on HotelsVery cold A/C
Comment from Hotel Management
22 Sep 2023 by Christophe Hazebrouck , Hotel Management
Dear Valued Guest, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am sad to know that your stay did not meet your expectations.Your remarks were shared with the team to make sure we prevent them from happening in the future.We do hope that you will give us the chance to welcome you back soon and serve you better.Best regards, Christophe Hazebrouck General Manager
by A verified traveler
Posted 21 May 2023
by A verified traveler
Posted 18 Apr 2023 on Hotels
Amazing
Comment from Hotel Management
19 Apr 2023 by CH, Hotel Management
Dear Mr. Bandar, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am glad that you enjoyed your stay with us and look forward to welcoming you back soon. Best regards, Christophe HazebrouckGeneral Manager
by A verified traveler
Posted 3 Apr 2023
Very convenient location
Comment from Hotel Management
4 Apr 2023 by CH, Hotel Management
Dear Ms. Shelly, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback. I am glad that you enjoyed your stay with us and look forward to welcoming you back soon. Best regards, Christophe HazebrouckGeneral Manager
