Ratings based on 160 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
I loved it, best stay ever
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 13 Dec 2023
The service was excellent. The Welcome Fruit a very nice touch!
Comment from Hotel Management
15 Dec 2023 by Hili Rayhaan General Manager, Hotel Management
Dear Ms. Julissa, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. We are pleased to know that you had an enjoyable stay with us and that our services exceeded your expectations. I look forward to welcoming you back sometime in the near future.Yours sincerely,Pierre ZayounGeneral Manager
by A verified traveler
Posted 28 Nov 2023
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Comment from Hotel Management
1 Dec 2023 by Hili Rayhaan General Manager, Hotel Management
Dear Mr. Albadi, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. I am delighted to know that you enjoyed your stay with us and that we are considered to be a top choice of hotel in Al Ain for you. As we are constantly striving to achieve the highest standards of service and offer the best experiences, it is always very rewarding for my team and I to know that the Hili Rayhaan by Rotana, Al Ain has met and exceeded your expectations. I will ensure that your positive feedback is passed on. I hope to have the pleasure of welcoming you back to the Hili Rayhaan by Rotana, Al Ain sometime in the near future. Yours sincerely,Pierre ZayounGeneral Manager
by A verified traveler
Posted 24 Jul 2023 on Hotels
Great stafe
Comment from Hotel Management
11 Aug 2023 by Reel, Hotel Management
Dear Ms. Fatima, Thank you for sharing your feedback of your recent stay with us. We are pleased to hear that you had an enjoyable time with us, and we look forward to welcoming you back to Hili Rayhaan in the future. Best regards, Reservations Team
by A verified traveler
Posted 21 Jul 2020 on Hotels
by A verified traveler
Posted 2 May 2020 on Hotels
by A verified traveler
Very bad experience
Posted 23 Feb 2020 on HotelsThey kept us waiting for more than 2 hours in order to satisfy other customers, out of 3 rooms that we booked we only received one on time 2pm and the last one was given to us at 4pm
by A verified traveler
Posted 19 Jan 2020
Great hotel enjoyed my stay in there, the mall is few steps away
by A verified traveler
Posted 7 Jan 2020 on Hotels
