Ratings based on 231 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Spacious room, clean and new design.
Friendly staff and can speak English.
Coin laundry at 5th floor. Washer and dryer also clean.
Toilet paper a bit thin, and amenity corner does not provide face cotton pads.
Overall is good and worth to stay!
Comment from Hotel Management
10 May 2024 by Front Desk Yasuda, Hotel Management
Thank you very much for staying at Richmond Hotel Akita Ekimae from among many hotels.We are very pleased to receive a perfect score of 5 points.Thank you also for your compliments about our staff and guest rooms.We have a laundry room on the 5th floor with 4 washing machines available 24 hours a day. Please be assured that there is no need to prepare detergent as it is automatically loaded into the machines.We will continue to focus on improving our facilities and staff training in order to provide you with services that will satisfy you.Thank you very much for your kind words.We hope you will have the opportunity to visit us again.
by A verified traveler from Mount Holly
Posted 20 Apr 2024
Ok, this hotel is not right off the JR Station in big bright lights but its only to blocks away tucked in off a not do busy road and you can not beat the value!
The front desk staff is professionals and super friendly! The woman that checked us in worked around the language barrier with a smile! The lobby is comfortable with a seating area with a fireplace. The building is safe posted registered guests only and need room card to get elevator access. You have 3 options for housekeeping which are, no cleaning, towels/garbage collection/make the bed no linen change or full daily service. On your way to your room there is a area that has all the different bath and room amenities that you could need, including unlimited coffee and tea.
The rooms are in thd Japanese small category but this hotel makes use of every square inch! The details! The room is clearly geared towards the business man, with the shoe care products and trouser press. Notice how long ghe shoe horn is! Beds are comfortable, several outlets available, universal charger provided, bed light controls, glasess, mugs, kettle, small frig, bedside organizer, table top mirror, pajamas, table and chair, wall moun TV, wifi, air filter, and hot heat/freezing cold air-conditioning! The bathroom is small but has a tub! Plenty of hot water and a simple comfortable bidet.
The entire building and rooms are super clean and not dated.
There is a laundry room and vendng machines. Will stay here again if I visit Akita again.
Comment from Hotel Management
10 May 2024 by Front Desk Yasuda, Hotel Management
Thank you very much for staying at Richmond Hotel Akita Ekimae from among many hotels.Thank you for your many compliments.We are also very pleased to hear your compliments about our staff. I have told our women staff about it and they were very pleased.We will continue to strive to improve our services to provide a comfortable and satisfying environment for everyone.Thank you very much for your kind contribution.We look forward to welcoming you again.
by A verified traveler from Point Roberts
Posted 25 Mar 2024
Not only is the hotel within walking distance of the JR station, but also a good portion of it is covered. Our family of four stayed in a Comfort Twin Room and it was very spacious in Japan's standard. There was a couch in addition to the two beds as well as a proper office desk. There are also nice touches such as a portion of the bathroom mirror being heated so it doesn't get fogged up. Overall, I highly recommend this hotel.
Comment from Hotel Management
28 Mar 2024 by Front Desk Yasuda, Hotel Management
Thank you for choosing Richmond Hotel Akita Ekimae from among many hotels.We are very happy to hear that you gave us a perfect score of 5 out of 5.The Comfort Twin Room you stayed in this time is the largest room in our hotel with 33 square meters. We hope you were able to relax and enjoy your stay with us.The bathroom mirror has been treated with anti-fog coating to make it easier for our guests to use.Thank you very much for your kind contribution.We look forward to welcoming you back for another stay.
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 28 Dec 2023
by A verified traveler
Posted 26 Nov 2023
Good location.
Comment from Hotel Management
12 Jan 2024 by Front：Chisono Konno, Hotel Management
Thank you very much for staying at Richmond Hotel Akita Ekimae.Our hotel is a 5-minute walk from the West Exit of JR Akita Station,It is conveniently located for business and sightseeing, about 40 minutes by limousine bus from Akita Airport to Akita Station.We also have many restaurants recommended by our staff.Please feel free to contact our staff for more information.We look forward to seeing you again at Richmond Hotel Akita Ekimae when you visit Akita.We look forward to seeing you soon.
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Excellent hotel
Posted 1 Nov 2023 on HotelsProfessional and polite service from staff. Enligh was excellent and they made the experience great. Excellent location also. I will definitely stay here again.
Comment from Hotel Management
12 Jan 2024 by Front：Chisono Konno, Hotel Management
Thank you very much for staying at Richmond Hotel Akita Ekimae.We are very happy to hear your compliments about our staff.Our hotel is a 5-minute walk from the West Exit of JR Akita Station,It is conveniently located for business and sightseeing, about 40 minutes by limousine bus from Akita Airport to Akita Station.We also have many restaurants recommended by our staff.Please feel free to contact our staff for more information.We look forward to seeing you again at Richmond Hotel Akita Ekimae when you visit Akita.We look forward to seeing you soon.
by A verified traveler
Posted 31 Oct 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
The hotel is literally a 5 minute walk from Hakodate Stn. (Not Shin Hakodate Stn). It’s a cost effective stay with a free breakfast when I stayed. Only has one lift though. So you may have to wait to get to your floor.
Comment from Hotel Management
12 Jan 2024 by Makoto Kawamura, Hotel Management
Thank you for staying our hotel, and writing review our hotel.We think that you wrong writing about other hotel's review.Our hotel's breakfast is add 1,700-JPY at 1 person.Thank you for eating breakfast during stay.Did you satisfact about our hotel's breakfast?If you have any advice, please tell us anytime.Thank you.
