Ratings based on 243 Verified Reviews

4.3 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 May 2024
Conveniently located to Akita Station. Staff was extremely friendly and courteous. Would definitely stay again
Comment from Hotel Management
13 May 2024 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 10 May 2024
Great service.
Comment from Hotel Management
13 May 2024 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Lovely hotel, dining, and rooms
Comment from Hotel Management
1 May 2024 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Hotel was very accommodative of our request for an extra rollaway bed and the room was very large. The only thing to note is that there is no parking onsite and the laundry charges are charged per piece (as opposed to a simple coin laundry). The hotel is very near to food and shopping options and is essentially in the heart of the city. Other than that, we had a very comfortable stay and would definitely book again if given the chance.
Comment from Hotel Management
19 Mar 2024 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Hotel room was a fantastic size, located in centre of Akita so easy to get to transport links and close by for general exploring
Comment from Hotel Management
19 Mar 2024 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Must stay!

Posted 8 Jan 2024 on Hotels
My family only stayed one night on our way up to Odate, but the hotel was amazing. Room was spacious, hotel staff was very friendly, and everything was very clean. We plan on staying longer on our next trip in the area.
Comment from Hotel Management
10 Jan 2024 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.All of us at ANA Crowne Plaza Hotel Akita are very pleased to receive your warm compliments. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Comment from Hotel Management
18 Dec 2023 by ANAクラウンプラザホテル秋田 佐藤, Hotel Management
このたびはANAクラウンプラザホテル秋田をご利用いただき誠にありがとうございます。またのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 22 Nov 2023 on Hotels
my husband and i enjoyed the stay and would highly recommend staying there. friendly staff and great location and near the train station.
Comment from Hotel Management
24 Nov 2023 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 7 Nov 2023
Good for short stay
Comment from Hotel Management
8 Nov 2023 by ANA Crowne Plaza Akita, Hotel Management
Thank you for choosing ANA Crowne Plaza Akita.We sincerely look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 31 Oct 2023
Great staff, clean, amazing buffet
Comment from Hotel Management
1 Nov 2023 by ANA Crowne Plaza Akita, Hotel Management
Thank you for staying at the ANA Crowne Plaza Akita.We are very pleased to have been able to provide you with a satisfactory hotel stay. We look forward to having you stay with us again the next time you visit Akita.