Ratings based on 154 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jan 2024
Nice Hotel
Comment from Hotel Management
10 Jan 2024 by 東横INN昭島駅南口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Akishima Station South Exit).Also, thank you for sharing your comments about your stay.We are very happy to hear your compliment.Encouraged by your words, we will make you feel more secure and comfortable.All our employees will work hard.We look forward to your next stay with us.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 14 Dec 2023
much better than Akishima hotel property ( a little run down). nice upgrades here. Breakfast was okay - not much in terms of proteins or juices. Very convenient to Akishima Station and Moritown shopping mall and restaurants.
4 out of 5
by A verified traveler

Nice and Clean Hotel near the Train Station

Posted 11 Dec 2023 on Hotels
A nicely up-keep and clean Japanese style hotel near the Akishima Train Station. It provides nice breakfast every morning. The room size is good by Japan standard. The only thing to note is that they don't provide daily cleaning and change of bed sheet. But it is alright and acceptable to me.
Comment from Hotel Management
12 Dec 2023 by 東横INN昭島駅南口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Akishima Station South Exit).We would also like to thank you again for your feedback on your stay.However, we sincerely apologize for any inconvenience caused to our customers regarding cleaning.We can clean the room if you wish, so please ask the front desk next time you come.All of our employees are looking forward to your stay again.
5 out of 5
by A verified traveler

Posted 30 Nov 2023
Rooms were clean, staff was friendly and welcoming.
4 out of 5
by A verified traveler

Posted 25 Oct 2023 on Travelocity
I love this place.
5 out of 5
by A verified traveler

Posted 5 Sep 2023
The breakfast was great, the staff friendly and helpful. Rooms were clean and comfortable.
Comment from Hotel Management
6 Sep 2023 by 東横INN昭島駅南口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Akishima Station South Exit).Also, thank you for your feedback on our stay.I am very happy to receive your compliment. Please use it next time you use it.Encouraged by the words of our customers, so that you can spend your time more safely and comfortably,All employees will devote themselves to it.We sincerely look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by 東横INN昭島駅南口 くちこみ担当, Hotel Management
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。このような嬉しく、ありがたいお言葉を拝読し、大変喜ばしい限りです。恐縮ではございますが、より一層お客様にお喜びをいただけるホテルを目指し、精進を重ねて参ります。お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。今後とも東横イン昭島駅南口を何卒よろしくお願い申し上げます。
5 out of 5
by A verified traveler from Anchorage

Posted 26 Aug 2023 on Orbitz
very good property
Comment from Hotel Management
27 Aug 2023 by 東横イン昭島駅南口, Hotel Management
Thank you for staying at our hotel (Toyoko Inn Akishima Station South Exit). We are very pleased that you are satisfied with your stay. We will continue to meet your expectations based on the words of our customers.All employees will do their best. All employees are looking forward to your next stay.
5 out of 5
by A verified traveler from Anchorage

Posted 25 Aug 2023 on Orbitz
Very pleasant
Comment from Hotel Management
27 Aug 2023 by 東横イン昭島駅南口, Hotel Management
Thank you for staying at our hotel (Toyoko Inn Akishima Station South Exit). We are very pleased that you are satisfied with your stay. We will continue to meet your expectations based on the words of our customers.All employees will do their best. All employees are looking forward to your next stay.