Ratings based on 69 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Had had a great stay in this beautiful hotel. One of our group members had left behind his bag in a remote restaurant prior to his arrival and with the great assistance of the hotel staff, we managed eventually to confirm that the bag had been sent to a police station. The staff, who didn’t speak good English , had been very patient in understanding my Japanese of limited proficiency , and had the matter sorted out to our great satisfaction.
by A verified traveler
Posted 20 Oct 2022 on Hotels
by A verified traveler
Posted 22 Feb 2020
I loved it from the start. Nice warm welcome with Japanese macha tea and sweet. Screen with traditional play showing on screen over the river...
Very neat clean and comfortable room. Onsen was amazing! I used rental bath! I enjoyed wonderful sky and nature!
Just loved everything about this place!
by A verified traveler from Wellington New Zealand
Posted 7 Jan 2020
The staff were excellent. Location and Onsens were amazing. Traditional Japanese food.
by A verified traveler
Posted 2 Jun 2024
部屋全体が寛げる様にか、暗い証明で洋服のロッカーの中も見えず持参した懐中電灯で確認したら蜘蛛の巣が張っていて、スタッフの方に掃除して頂きました。若い頃と違い、歳を取ると暗い証明は見え難くて、疲れました。窓からの景色は川が流れてて、とても良い景色でしたが。
by A verified traveler
Posted 7 May 2024
スタッフのホスピタリティが一部の方を除いて全体的にない
by A verified traveler
Posted 17 Mar 2024
スタッフさんはとても親切でした。お部屋の内風呂のお湯がなかなか出ず残念でした。ウェルカムドリンクや、かわいい浴衣のサービスは良かった点です。交通機関が少なく、車での利用でしたら問題なくくつろげる施設です。
by A verified traveler
Posted 11 Dec 2023
by A verified traveler
Posted 12 Nov 2023
川沿いの静かな温泉。癒されました。ありがとうございました。
by A verified traveler
Posted 17 Aug 2023 on Hotels
