Ratings based on 185 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2023 on Hotels
Comment from Hotel Management
25 May 2023 by Béatrice , Hotel Management
Dear Sir,We discover with disappointment the note that you left us on the booking site.Could you come back to us to provide us with more details?Looking forward to reading you,Sincerely
by A verified traveler
Posted 11 Sep 2022 on Hotels
by A verified traveler
Posted 2 Sep 2022
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
by A verified traveler
Posted 14 Aug 2019 on Hotels
only drawback was difficult car parking
by A verified traveler
Posted 3 Aug 2019
Spacious room, very good shower, good breakfast, very secure parking.
Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
by A verified traveler
Posted 1 Jul 2019
The place was recently renovated and the final result is very nice.
by A verified traveler
Relaxing stay
Posted 4 Jun 2019 on HotelsGood location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided
Extremely helpful friendly staff
Will come again to stay and recommend any time
Thank u for looking after us
by A verified traveler
Tranquillité
Posted 18 Feb 2024 on HotelsComment from Hotel Management
7 Mar 2024 by La Réception, Hotel Management
Bonjour Monsieur, toute l'équipe de l'Urban hôtel vous remercie pour cette note plus que jolie ! Au plaisir de vous accueillir de nouveau dans notre établissement. A bientôt lors de votre prochain passage à Aix Les Bains ! Très cordialement,
by A verified traveler
Posted 12 Jan 2024 on Hotels
by A verified traveler
Posted 16 Dec 2023
