Ratings based on 63 Verified Reviews

4.1 out of 5
75% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 May 2024
Beautiful room with large terrace overlooking the lake. Stunning views. Lovely staff. We didn’t have breakfast because at €18 for a continental breakfast, we thought it was a bit expensive. Parking is a bit tricky. Nice walk to the lakeshore where there were several restaurants open for dinner. Aix is still very quiet in mid May, with lots of restaurants and facilities still closed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024 on Hotels
3 out of 5
by A verified traveler

Posted 10 Mar 2024 on Hotels
Nice view of the lake
4 out of 5
by A verified traveler

Nice Stop Over

Posted 23 Apr 2022 on Hotels
Very pleasant and helpful service. We stayed on our way south and on our return trip. The rooms are a little small but comfortable and good value and all we needed for a brief stay. The overall ambience is peaceful.
Comment from Hotel Management
25 Apr 2022 by Les Suites du Lac, Hotel Management
Bonjour et merci pour votre séjour dans notre établissement. L’ensemble du personnel vous remercie vivement de votre retour et espère avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour sur Aix les Bains. Bien cordialement
3 out of 5
by A verified traveler

Posted 20 Sep 2021
There was a mix up on dates when booking through Expedia (probably user error, but realised within 30 seconds of making the booking) and it was extremely painful to fix it. I think both the hotel and Expedia bear some responsibility for the painful process of fixing it. Might have been nice if the hotel could have been a bit more pragmatic and helpful. Check in was a bit slow since we had to have the breakfast menu read to us and order. Lake views are EXCELLENT, room was lovely, nice terrace and inviting looking pool (which we didn't have time to try). Entrance area and reception rather shabby! I think a bit expensive for what it was, but if your priority is lake view, it's a good bet.
5 out of 5
by A verified traveler

Posted 16 Feb 2021 on Hotels
Comment from Hotel Management
27 Feb 2021 by Les Suites du Lac, Hotel Management
Merci pour votre commentaire et la note que vous nous avez attribuée. Nous avons tout mis en œuvre pour que vous passiez le plus agréable des séjours en notre compagnie et nous réjouissons que vous l’ayez apprécié. En espérant vous revoir lors d’un prochain séjour sur Aix les Bains. Bien Cordialement
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Gorgeous pool and terrace

Posted 14 Sep 2019 on Hotels
The staff is incredibly kind and friendly and the pool area is a dream. My room was too near the main road with very heavy traffic. I will go back definitely but will ask for a room with pool and mountain view.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2019 on Hotels
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