Ratings based on 21 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great option for the area.
Posted 19 Dec 2023 on HotelsGood choice for an accommodation in the area. Literally next door from Ait Ben-Haddou. Room a little worn, especially the bathroom, but the hotel is in a remote location, and very reasonably priced. Great service, and the adjoining restaurant has an amazing view of the ksar.
by A verified traveler
Posted 29 May 2023
The hotel is situated in a quiet village overlooking the Atlas mountains. The outdoor restaurant seating by the pool was pleasing while soaking sun.
All staff and property owners were very nice people who went beyond to make all of us happy.
Mostafa at the front desk was a friendly and accommodating. Great place to rest after long drives.
by A verified traveler
Terrible sewage smell
Posted 26 May 2023 on HotelsHad to change first room because of disgusting smell.
Beds hard as rocks
Did not feel clean
Good breakfast across street
Good location
Family charged for unused room- partly our fault for not checking whether we book 3 or 4 rooms, but at checkin he said to just used what we needed. Hotels mostly empty
by A verified traveler
Stay elsewhere
Posted 19 May 2023 on HotelsI would not recommend this hotel. This was our second time in Ait Benhaddou and all hotels here are pretty functional as a stay-over between the Sahara and other cities.
I had booked 3 rooms here due to the people restrictions on hotels.com, but when we arrived we found we could easily fit in 2 rooms instead. We took two rooms and paid for them in the morning. Upon arriving back from the kasbah, we were told we then needed to pay for the 3rd room we didn’t use?! This was not communicated to us when we took two rooms and felt really scammy, like they just wanted to extract more money from us. They had already said we were all settled up before we left the hotel.
In addition my parents room (separate reservation) reeked so bad of sewage they had to move rooms, the WiFi was very bad, the water (even for brushing teeth and showering, not drinking) was horrible. Super salty and a bit smelly.
While the location is great, I’d recommend another hotel. We loved Guest House Bagdad Cafe on our previous visit and should have stayed there again. (My parents had picked this one first and booked).
by A verified traveler
Posted 27 Apr 2023
Very clean rich and healthy breakfast good location with beautiful view staff are very very helpful and always smiling specially (Mustafa)and(salama)the receptionist are very kind and generous many thanks to all the staff and definitely back inshallah
by A verified traveler
Excellent hotel and value.
Posted 9 Apr 2023 on HotelsThe stay could not have been better.
The two bed family room was perfect very authentic and spacious, typical Morrocan.
The breakfast was nice and the evening meal was also good.
The pool area was fantastic and was always empty till later in the day as most people use this as a stop over for 1 night.
I honestly felt there was enough in the area to stay 3 nights.
The staff could not have been more helpfull and accommodating.
Finally the value for money was incredible £245 for a two roomed suit, with breakfast and evening meal for 4 people for 3 nights.
Perfect stay!!
by A verified traveler
Posted 2 Nov 2022
A dated hotel however for a one night stop it was fine. Breakfast was fresh and very tasty and the view was outstanding. The beds are hard but this is standard outside of the big cities in smaller local hotels. The manager was lovely and very helpful. A great spot to explore the town.
by A verified traveler
Posted 22 Oct 2022 on Hotels
by A verified traveler
Posted 12 Feb 2020 on Orbitz
The staff was so sweet and the location was great. The breakfast was okay but the breakfast location couldn’t be better.
by A verified traveler from Toronto, CA
Posted 2 Apr 2019
This hotel is perfectly situated for convenient access to the Kasbah. It has great views and nice facilities.
Comment from Hotel Management
3 Apr 2019 by Hotel La Kasbah, Hotel Management
Hey Dear Customer,
Thanks for your review, we appreciate.
