Ratings based on 86 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Looks like too old property
Comment from Hotel Management
7 Jun 2024 by Author, Hotel Management
Dear Mr. Shankhala,
Greetings from The Ummed, Ahmedabad!!
I would like to thank you for taking the time to share your experience.
We are delighted to know that you had a memorable experience at The Ummed Ahmadabad. We are in the continuation process to upgrade our services and uplift guest's level of satisfaction.
We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future.
Best personal regards
Kamal Pandey
Room Division Manager
The Ummed Ahmedabad
by A verified traveler
Posted 14 Mar 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024
Lovely, welcoming and obliging staff. Hotel is lovely as is the pool area.
by A verified traveler
Posted 29 Jan 2024 on Hotels
Room floor has tiles which become very cold, no carpet, no slippers. Overpriced.
Menu at Jacaranda is good to read but quality of chat was ordinary. Overpriced again. Good staff was the saving grace.
by A verified traveler
Posted 12 Aug 2023 on Hotels
by A verified traveler
Posted 1 Jul 2023
V good luxurious hotel with excellent service and restaurants awesome food multi cuisine
Would highly recommend everybody
by A verified traveler
Posted 4 Jun 2023 on Hotels
by A verified traveler
Posted 16 Mar 2023 on Hotels
Over priced for what you get. Staff useless . Menu not varied enough .
Comment from Hotel Management
17 Mar 2023 by Abdul Aziz, Hotel Management
Dear Mr. Alan, Greetings from the Ummed Ahmedabad!!! We are really sorry to hear that your stay did not meet your expectations at The Ummed Ahmedabad during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. It would be our hearts desire to impress you with perfect service. We take your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. We are – of course - following up the points you mentioned to ensure that our guest’s wishes are fulfilled. Again, please accept my sincere apologies and be assured upon your next visit you will experience the high service standards we have set for The Ummed Ahmedabad. We will do our utmost to be your home in The Ummed Ahmedabad. Warm Regards, Abdul Aziz, Front Office Manager
by A verified traveler
Posted 26 Feb 2023 on Hotels
Comment from Hotel Management
17 Mar 2023 by Abdul Aziz, Hotel Management
Dear Mr. Pathik, Greetings from the Ummed Ahmedabad!!! It was a pleasure having you stay with us at The Ummed Ahmedabad. We thank you for sharing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm Regards, Abdul Aziz, Front Office Manager
by A verified traveler
Posted 14 Feb 2023 on Orbitz
Staff was very unprofessional. They don’t know how to speak with their guest
Comment from Hotel Management
17 Mar 2023 by Abdul Aziz, Hotel Management
Dear Mr. Mayur, Greetings from the Ummed Ahmedabad!!! We are really sorry to hear that your stay did not meet your expectations at The Ummed Ahmedabad during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. It would be our hearts desire to impress you with perfect service. We take your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. We are – of course - following up the points you mentioned to ensure that our guest’s wishes are fulfilled. Again, please accept my sincere apologies and be assured upon your next visit you will experience the high service standards we have set for The Ummed Ahmedabad. We will do our utmost to be your home in The Ummed Ahmedabad. Warm Regards, Abdul Aziz, Front Office Manager
