Ratings based on 93 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Weston
Posted 30 Mar 2024
Problem with the Air Conditioner and Bath Room
by A verified traveler
Posted 24 Aug 2023
Comment from Hotel Management
3 Sep 2023 by Gabriela Mendes, Hotel Management
Dear Mr. Peter,Thank you very much for sharing with us your experience at our In Gold Hotel & Spa. It was a pleasure to welcome you at our hotel!We regret that the service provided has not met your expectations so we take note of your comment and genuinely appreciate the opinion that you shared with us, because only then we can improve our quality of service.We hope to be able to receive your trust again in the near future so that we can improve the experience of your stay.Yours sincerely,In Gold Hotel & Spa
by A verified traveler
Posted 27 Jun 2023
Comment from Hotel Management
5 Aug 2023 by Gabriela Mendes, Hotel Management
Estimada Sr.ª Jahara Mendonça,Muito obrigado por partilhar connosco a sua opinião do nosso In Gold Hotel & Spa.Esperamos poder recebê-la num futuro próximo.Atenciosamente,In Gold Hotel & Spa
by A verified traveler
Posted 13 May 2023
Basic accommodations for a one night stay. Disappointing that you had to purchase slippers and a bathing cap and book an appointment.
Comment from Hotel Management
13 May 2023 by Gabriela Mendes, Hotel Management
Dear Mrs. Sue,Thank you very much for sharing with us your experience at our In Gold Hotel & Spa. It was a pleasure to welcome you at our hotel!We have taken note of your comment and thank you for the opinion you shared with us, as this is the only way we can improve our services. We take this opportunity to inform you that your notes, have our best reception with the aim of improving our performance, thank you.We hope to be able to receive you again in the near future.Yours sincerely,In Gold Hotel & Spa
by A verified traveler
Posted 19 Dec 2022
by A verified traveler
Posted 3 Sep 2022
It was good
Comment from Hotel Management
3 Sep 2022 by Ricardo Pereira, Hotel Management
Dear Mr. Malvys,We kindly want to thank you for choosing our hotel.We would like to thank you for taking the time onto reviewing us, it is crucial for us to know what our guests think of our hotel and service.We are delighted that you enjoyed your experience with us.We are very much looking forward to welcoming you anytime soon.Kind regards,Ricardo PereiraGuest Relations
by A verified traveler from Weston
Posted 2 Aug 2022
Excellent Services
Comment from Hotel Management
5 Aug 2022 by Ricardo Pereira, Hotel Management
Dear Mr. Roberto,
We kindly want to thank you for choosing our Hotel on your visit to Águeda.
We are very much satisfied that you had a great experience with us.
We are hoping that you choose us again in a near future.
Kind regards,
Ricardo Pereira
Guest Relations
by A verified traveler from Flushing
Posted 8 Jun 2022
by A verified traveler
Posted 29 Mar 2022 on Hotels
Comment from Hotel Management
2 Apr 2022 by Ricardo Pereira, Hotel Management
Dear Mr. Avital,
We are very satisfied that you enjoyed your experience with us.
We are very much looking forward to welcoming you, anytime soon.
Kind regards,
Ricardo Pereira
Guest Relations
by A verified traveler
Nice hotel
Posted 1 Jan 2022 on HotelsVery well equiped hotel. Bed was awesome. I would have loved a nicer view. Staff was nice.
Comment from Hotel Management
19 Feb 2022 by Ricardo Pereira, Hotel Management
Dear Ms. Ingrid,
We would like to thank you for the time you spend giving us feedback, it is very important for us to know what our guests think about our hotel and service.
We are marvelous that you enjoyed your experience with us.
We wish you come to visit us on your next trip to our region.
Kind regards,
Ricardo Pereira
Guest Relations
