Ratings based on 987 Verified Reviews

4.2 out of 5
59% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Jun 2024
Los muebles anticuados, no hielo disponible, los hombres les falta atención al cliente, la señorita Ximena muy atenta.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
A like All areas
3 out of 5
by A verified traveler from Jeddah

Posted 31 May 2024
Rooms needs more lights
4 out of 5
by A verified traveler from San Ysidro

Posted 11 May 2024
Right in the main plaza, next to a beautiful Sanborns building and a Cathedral
4 out of 5
by A verified traveler

Posted 9 May 2024
The location of the property is awesome!! You can walk to very cool places and restaurants. I feel the hotel need either to get rid of the carpet because it was very dirty or just have none. Also I recommend having a mini refrigirator will be nice.
4 out of 5
by A verified traveler

Posted 7 May 2024
Just need upgrades on carpets wood fixtures but amazing stay really convient
5 out of 5
by A verified traveler from San Diego

Posted 4 May 2024
Beautiful gardens and safe place to stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
4 out of 5
by A verified traveler from Commerce

Posted 2 May 2024
Electronic key were deactivated every day! SO INCONVENIENT TO GO TO 1st floor every day
4 out of 5
by A verified traveler from Raleigh

Posted 1 May 2024
Only downside was not all rooms have a refrigerator.