Ratings based on 916 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from santo domingo
Posted 22 May 2024
Great location and hotel.
by A verified traveler
Posted 18 May 2024
excellent stay
by A verified traveler
Posted 13 May 2024
all was excellent
Comment from Hotel Management
15 May 2024 by Marriott Aguascalientes., Hotel Management
Dear Mr. ClaudioOn behalf of the entire hotel team, we want to thank you for taking the time to respond to our service survey, it was a pleasure for us to welcome you.We also appreciate your valuable comments about the service you received during your stay.Thank you very much for your preference and we hope to welcome you again soon.
by A verified traveler
Posted 13 May 2024
Shower head was not working properly
Comment from Hotel Management
15 May 2024 by Marriott Aguascalientes., Hotel Management
Dear Mr. Junhee.On behalf of the entire hotel team, we want to thank you for taking the time to respond to our service survey, it was a pleasure for us to welcome you.We also appreciate your observation about the shower in the room, which will be reported to the corresponding area to work on it immediately.Thank you very much for your preference and we hope to welcome you again soon.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
8 May 2024 by Marriott Aguascalientes., Hotel Management
Estimada Srita. Jessica:En nombre de todo el equipo del hotel, queremos agradecerle por tomarse el tiempo para responder a nuestra encuesta de servicio, para nosotros fue un placer recibirle.Muchas gracias por su preferencia y esperamos darle la bienvenida de nuevo pronto.
by A verified traveler
Posted 17 Apr 2024
The Gym needs to be
Improved, Weights are missing
Comment from Hotel Management
9 May 2024 by Marriott Aguascalientes., Hotel Management
Dear Mr. On behalf of the entire hotel team, we want to thank you for sharing your valuable comments about your stay and the service received, it is always a pleasure for us to receive you.Likewise, we appreciate your valuable observations about the gym, or which will be reviewed with the corresponding area to work on it immediately.Thank you very much for your preference and we hope to see you back very soon.
by A verified traveler
Posted 17 Apr 2024
Very great Hotel
Comment from Hotel Management
8 May 2024 by Marriott Aguascalientes., Hotel Management
Estimado Sr José.En nombre de todo el equipo del hotel, queremos agradecerle por tomarse el tiempo para responder a nuestra encuesta de servicio, para nosotros fue un placer recibirle.Muchas gracias por su preferencia y esperamos darle la bienvenida de nuevo pronto.
by A verified traveler
Posted 15 Mar 2024
This is the 4th time I have stayed at this property in the past 8 months (26 total nights). Excellent service, very clean, restaurant is nice and reasonably priced, all the amenities I need, and at a decent price. Highly recommended.
Comment from Hotel Management
9 May 2024 by Marriott Aguascalientes., Hotel Management
Dear Mr. Michael:On behalf of the entire hotel team, we want to thank you for sharing your valuable comments about your stay and the service received and for being your second home for 26 days!It's always encouraging to hear positive feedback, especially when it comes from those who matter most: you! Your comments have been shared with the Hotel team as a way to celebrate the great experiences we provide to guests.Once again, we appreciate you taking the time to share your comments.
by A verified traveler
Posted 12 Mar 2024
Absolutely one of the best experiences I’ve had with Marriot, the staff was incredible, superior customer service at this location. Oscar and Rodolfo at the lobby bar were exceptional.
Comment from Hotel Management
8 May 2024 by Marriott Aguascalientes., Hotel Management
Dear guest:On behalf of the entire hotel team, we want to thank you for sharing your valuable comments about your stay and the service received.It's always encouraging to hear positive feedback, especially when it comes from those who matter most: you! Your comments have been shared with the Hotel team as a way to celebrate the great experiences we provide to guests.Once again, we appreciate you taking the time to share your comments.
by A verified traveler
Posted 10 Mar 2024
At was a great stay
Comment from Hotel Management
8 May 2024 by Marriott Aguascalientes., Hotel Management
Dear Mr. Wilfredo:On behalf of the entire hotel team, we want to thank you for taking the time to respond to our service survey, it was a pleasure for us to welcome you.Thank you very much for choosing him and we hope to welcome you again soon.
